TERRIBLE CUSTOMER SERVICE

Item: ekko
Rating: 1
Author: Mauritz O

Its now almost two months after my last review, and ekko didn't solve the issue regarding my membership. I will never recommend ekko to anybody. What I have experienced is terrible. They even phone me about membership that wan canceled. Really terrible customer service and I can't even rate them. I still didn't get my refund from ekko after a years membership that was fully paid and never used.

Helpful (0)

Replies (1)

ekko's replyOfficial

18 Jun 2025, 12:31

Hi Mauritz, we’re disappointed to hear about your experience. We’d appreciate the opportunity to make things right. An agent will be in contact shortly. Regards, Moesha

Best regards,

ekko's reply18 Jun 2025, 12:31

Official

Hi Mauritz, we’re disappointed to hear about your experience. We’d appreciate the opportunity to make things right. An agent will be in contact shortly. Regards, Moesha

Best regards,

ekko

TERRIBLE CUSTOMER SERVICE

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