Unprofessional agents

Not too happy with the overall service we received from them. We had to keep following up on alot of things. Received 1 screenshot of how the paid add is doing on Facebook. No feedback was received weekly like advised on how many people viewed property online. There was just no rush to do anything - we had to keep telling them we are in a hurry to sell due to moving abroad. When we saw them the first time we were told that Eugene will be out of the country for 2 weeks and we'll deal with Elmari for the first bit but it ended up that Eugene never handled our sale until it was already sold and with the lawyers. When we also asked if our price we want to go in with is fine they said it is and that we should get it easily but then within a week Elmari asked to lower price, so I think this is quite the trend for them to keep lowering price, she asked me a week after lowering the price to look at lowering again and we refused. Also looked into their other properties that they have listed and all has been reduced so I would rather look elsewhere for an agent to sell your place. Also needed to follow up a few times on when the COC will be done. Eugene became very pushy on getting the keys from us after we left the country, even phoned my mother without concent to try and get the keys from her when we specifically told him keys will be given once the place is registered in the jew owner's name. Overall I would not recommend them when it comes to selling a property.