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Electroconnect
Unclaimed Business
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Electroconnect
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Ashleigh L
1 reviews | Active since Jan 2020
6 Nov 2018, 10:25
Scam - AKA www.dstvinstallationdurban.com
Do not use this company, they also have a website www.dstvinstallationdurban.com They are scam artists.
Helpful (0)
|Replies (0)AL
Ashleigh L
1 reviews | Active since Jan 2020
6 Nov 2018, 10:25
Scam - AKA www.dstvinstallationdurban.com
Do not use this company, they also have a website www.dstvinstallationdurban.com They are scam artists.
0
Replies (0)AL
Ashleigh L
1 reviews | Active since Jan 2020
6 Nov 2018, 10:00
Scam Artists
This company is a scam. They have a website that has a call centre but when you phone it, your call is diverted to the same number. I had a problem with my xtraview heartbeat. They came out and change my LNB saying it was faulty. The cost of the callout and new LNB was R1300.00 The xtraview worked for 1 day and then the same error appeared. I called about 5 times and eventually Jacob came out to fix it. He said all was fixed left and when I went to check 30mins later, I am receiving the same error message. The person who I spoke to on ********** & ********** (the same person answers both numbers). Told me that this is now a different issue to what was originally fixed. Please do not use them. I will be reporting this company to DSTV. The numbers are ********** , ********** , ********** , ********** & ********** . If you have any of these don't call them.
Helpful (0)
|Replies (0)AL
Ashleigh L
1 reviews | Active since Jan 2020
6 Nov 2018, 10:00
Scam Artists
This company is a scam. They have a website that has a call centre but when you phone it, your call is diverted to the same number. I had a problem with my xtraview heartbeat. They came out and change my LNB saying it was faulty. The cost of the callout and new LNB was R1300.00 The xtraview worked for 1 day and then the same error appeared. I called about 5 times and eventually Jacob came out to fix it. He said all was fixed left and when I went to check 30mins later, I am receiving the same error message. The person who I spoke to on ********** & ********** (the same person answers both numbers). Told me that this is now a different issue to what was originally fixed. Please do not use them. I will be reporting this company to DSTV. The numbers are ********** , ********** , ********** , ********** & ********** . If you have any of these don't call them.
0
Replies (0)CS
Charles S
1 reviews | Active since Jan 2020
24 May 2018, 05:30
Bad after sales service
This business installs DSTV I did an upgrade adding two new explora decoders as extra view a month ago All seemed great, however, I started experiencing problems where the two extra viwe decoders were losing signal from the primary decoder. I contacted Multichoice to assist. They did all the checks and tests, resetting etc but found nothing wrong from their side. Multichoice advised it is a problem with the installation. I contacted Electroconnect who did the installation to come and sort out the issue. I spoke to a guy by the name of August who I presume is the Manager or Owner. He said he will get his technicians to contact me. It has been several days now of trying to get them out but to no avail. They are not answering their phones either. Please do not use this company as your installer
Helpful (0)
|Replies (0)CS
Charles S
1 reviews | Active since Jan 2020
24 May 2018, 05:30
Bad after sales service
This business installs DSTV I did an upgrade adding two new explora decoders as extra view a month ago All seemed great, however, I started experiencing problems where the two extra viwe decoders were losing signal from the primary decoder. I contacted Multichoice to assist. They did all the checks and tests, resetting etc but found nothing wrong from their side. Multichoice advised it is a problem with the installation. I contacted Electroconnect who did the installation to come and sort out the issue. I spoke to a guy by the name of August who I presume is the Manager or Owner. He said he will get his technicians to contact me. It has been several days now of trying to get them out but to no avail. They are not answering their phones either. Please do not use this company as your installer
0
Replies (0)