Disgusting Service from AEG South Africa (Electrolux)

We purchased an AEG oven (gas hob with electric oven) 4 years ago. Trying to get parts when things have gone wrong with this oven, have been an absolute nightmare. Whatever you do, do not buy an AEG oven. I have now been told by the agents in Port Elizabeth that there are no seals for the oven door available in SA and I might need to wait up to 8 weeks. This means I wont be able to use my oven, purchased in good faith, for 8 weeks. And I need to feed a family.