NT
Nicky T
Active since Aug 2013
2
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Reviews
2 reviews6 months ago
Disgusting Service from AEG South Africa (Electrolux)
We purchased an AEG oven (gas hob with electric oven) 4 years ago. Trying to get parts when things have gone wrong with this oven, have been an absolute nightmare. Whatever you do, do not buy an AEG oven. I have now been told by the agents in Port Elizabeth that there are no seals for the oven door available in SA and I might need to wait up to 8 weeks. This means I wont be able to use my oven, purchased in good faith, for 8 weeks. And I need to feed a family.
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130 months ago
BT GAMES / TURTLE BEACH PRODUCTS INFERIOR
Today I lost all respect for the Turtle Beach Product. We purchased a headset from BT GAMES, in Port ELizabeth, South Africa. The headset is still under guarantee, but just stopped working. We returned it to the place of purchase, who then took a picture of the suspected problem and sent it to Apex Interactive. They then determine whether to honor the guarantee or not. Their reply was, normal wear & tear. They never saw the product just a picture, so how they determined that I have no idea. I contacted somebody at Apex and he agreed with me that he too would be annoyed that the guarantee has not been honoured but I should take it up with Turtle Beach directly. What now? Is Turtle Beach an inferior product? That is the only explanation I can arrive at, if normal useage results in the product just giving in half way trough the first year. I eagerly await a response from Turtle Beach. Surely a reputable firm like BT GAMES should honor a guarantee for a product that it sells? SHOCKING service.
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