1 reviews | Active since Member
STAY AWAY...I repeat...STAY FAR, FAR AWAY!!!!!!!! This dealership has contravened the Customer Protection Act (CPA). They sold a defective vehicle that manifested defects within 3 months of the sale. They took no accountability for repairing the vehicle, ignored numerous calls and follow ups- causing the consumer to go to Motor Industry Ombudsman SA (MIOSA) as an escalation point.
After investigation by MIOSA, a ruling was made in the consumer's favour and they were instructed to repair and collect the vehicle within 15 business days. This was contested and then ignored, prompting a further escalation to the National Consumer Commission where another investigation was conducted.
The investigation found them in contravention of the CPA. They THEN contacted the consumer to want to repair the car (3 years after they were made aware of issues with the vehicle)...OUTRAGEOUS
This entire process took 3 years- while the consumer had to continue to pay the car instalment and not having access to a vehicle!!!!!!!!!!!!!!!
They showed no concern for the consumers rights under the CPA and less so for what the consumer had to endure with the investigations were underway!!!
THEY WILL outright ignore any attempts to do the right thing. Just look at previous reviews on Google where they engaged in similar behaviour.
AVOID MAKING A PURCHASE FROM THEM AT ANY COST- NO MATTER HOW GOOD THE DEAL!!!!!!! ONCE THEY HAVE YOUR MONEY- YOU ARE AS GOOD AS DEAD TO THEM!!!!!