EE
EMI Elevators Cape Town
Claimed Business
EE
EMI Elevators Cape Town
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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lauren G
1 reviews | Active since Jan 2020
11 May 2021, 17:17
UNACCEPTABLE , ENDANGERING PEOPLES LIVES
EMI Elevators has been "fixing" our lifts. We are homeowners, we pay a lot of money in levies. Today my partner got stuck in the lift for over an hour. Last week a woman got stuck for over an hour in the lift and her daughter of 8 or 9 was trying to help her. There are OLD people and SICK people living here and no one wants to take accountability. Whatever the issues are between the building and your company, it should not be our problem. Residents are now scared to go in the lifts and there are 20 floors. There are residents who suffer from all sorts of ailments and illnesses. THIS IS A SAFETY RISK. This is completely "ABNORMAL", I have lived, worked, visited tons of buildings during my life-time and people continuously getting stuck is NOT NORMAL or ACCEPTABLE. There are essential workers in this building who NEED to get to work on time. We can't play "Russian roulette" with our day and times every time we go in the lifts. This should be taken extremely seriously and PAYING residents and homeowners, should feel safe. There are medical emergencies that have taken place and this is becoming a DANGER ZONE. The "call out guys" are just workers doing their jobs and they are pleasant but they shouldn't be taking the brunt for the whole company. All complaints fall on deaf ears......I am willing to take this further....... I expect this to be looked into as a matter of URGENCY.
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lauren G
1 reviews | Active since Jan 2020
11 May 2021, 17:17
UNACCEPTABLE , ENDANGERING PEOPLES LIVES
EMI Elevators has been "fixing" our lifts. We are homeowners, we pay a lot of money in levies. Today my partner got stuck in the lift for over an hour. Last week a woman got stuck for over an hour in the lift and her daughter of 8 or 9 was trying to help her. There are OLD people and SICK people living here and no one wants to take accountability. Whatever the issues are between the building and your company, it should not be our problem. Residents are now scared to go in the lifts and there are 20 floors. There are residents who suffer from all sorts of ailments and illnesses. THIS IS A SAFETY RISK. This is completely "ABNORMAL", I have lived, worked, visited tons of buildings during my life-time and people continuously getting stuck is NOT NORMAL or ACCEPTABLE. There are essential workers in this building who NEED to get to work on time. We can't play "Russian roulette" with our day and times every time we go in the lifts. This should be taken extremely seriously and PAYING residents and homeowners, should feel safe. There are medical emergencies that have taken place and this is becoming a DANGER ZONE. The "call out guys" are just workers doing their jobs and they are pleasant but they shouldn't be taking the brunt for the whole company. All complaints fall on deaf ears......I am willing to take this further....... I expect this to be looked into as a matter of URGENCY.
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Replies (0)SW
Sherwyn W
1 reviews | Active since Jan 2020
5 Jan 2021, 05:42
EMI elevators ALWAYS faulty
I am not aware of anyone ever having this much issues with elevators as we have had at Mark Heights in Cape Town. We had three new elevators installed by EMI and it is the biggest load of ****. These things are always a problem. Can't even remember if all three ever worked at the same time. These guys are permanently here, "fixing" these things. I'm not one to write reviews, especially not bad ones. This will be my first time, but I'm currently stuck in this elevator for nearly an hour. The maintenance guy hasn't been able to release me, so guessing they are waiting on EMI. The staff aren't friendly and I even experienced one give a resident serious attitude, when he was here two weeks ago, trying to get the lift to move. It wod just close the door, stand still and then open again. Wish that happened in my case. Hope this prevents someone else from having to sit with this ****. Kind regards, S
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Sherwyn W
1 reviews | Active since Jan 2020
5 Jan 2021, 05:42
EMI elevators ALWAYS faulty
I am not aware of anyone ever having this much issues with elevators as we have had at Mark Heights in Cape Town. We had three new elevators installed by EMI and it is the biggest load of ****. These things are always a problem. Can't even remember if all three ever worked at the same time. These guys are permanently here, "fixing" these things. I'm not one to write reviews, especially not bad ones. This will be my first time, but I'm currently stuck in this elevator for nearly an hour. The maintenance guy hasn't been able to release me, so guessing they are waiting on EMI. The staff aren't friendly and I even experienced one give a resident serious attitude, when he was here two weeks ago, trying to get the lift to move. It wod just close the door, stand still and then open again. Wish that happened in my case. Hope this prevents someone else from having to sit with this ****. Kind regards, S
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Replies (0)