EMI Elevators Cape Town
1|2 reviews
lG
lauren G
1 reviews | Active since Member
11 May 2021, 17:17
UNACCEPTABLE , ENDANGERING PEOPLES LIVES
EMI Elevators has been "fixing" our lifts. We are homeowners, we pay a lot of money in levies. Today my partner got stuck in the lift for over an hour. Last week a woman got stuck for over an hour in the lift and her daughter of 8 or 9 was trying to help her.
There are OLD people and SICK people living here and no one wants to take accountability. Whatever the issues are between the building and your company, it should not be our problem.
Residents are now scared to go in the lifts and there are 20 floors. There are residents who suffer from all sorts of ailments and illnesses. THIS IS A SAFETY RISK.
This is completely "ABNORMAL", I have lived, worked, visited tons of buildings during my life-time and people continuously getting stuck is NOT NORMAL or ACCEPTABLE.
There are essential workers in this building who NEED to get to work on time. We can't play "Russian roulette" with our day and times every time we go in the lifts. This should be taken extremely seriously and PAYING residents and homeowners, should feel safe.
There are medical emergencies that have taken place and this is becoming a DANGER ZONE. The "call out guys" are just workers doing their jobs and they are pleasant but they shouldn't be taking the brunt for the whole company.
All complaints fall on deaf ears......I am willing to take this further.......
I expect this to be looked into as a matter of URGENCY.
Helpful (0)
Replies (159)0
Replies (159)EMI Elevators Cape Town's replyOfficial
12 May 2021, 08:35Good morning Lauren,
In this day and age, it is really easy to slander Companies / People without the correct facts - Can I ask if you could please give me your contact details so that the owner of EMI Elevators may contact you directly. If you do not wish to display your details on this forum, please do email me on: simone.emi@mweb.co.za
Many thanks.
In this day and age, it is really easy to slander Companies / People without the correct facts - Can I ask if you could please give me your contact details so that the owner of EMI Elevators may contact you directly. If you do not wish to display your details on this forum, please do email me on: simone.emi@mweb.co.za
Many thanks.
Best regards,
EMI Elevators Cape Town's reply12 May 2021, 08:35
Official
Good morning Lauren,
In this day and age, it is really easy to slander Companies / People without the correct facts - Can I ask if you could please give me your contact details so that the owner of EMI Elevators may contact you directly. If you do not wish to display your details on this forum, please do email me on: simone.emi@mweb.co.za
Many thanks.
In this day and age, it is really easy to slander Companies / People without the correct facts - Can I ask if you could please give me your contact details so that the owner of EMI Elevators may contact you directly. If you do not wish to display your details on this forum, please do email me on: simone.emi@mweb.co.za
Many thanks.
Best regards,
lG
lauren G's updateReviewer Update
14 May 2021, 10:15Hi , despite not replying to your message above, I was contacted by the company owner, who started threatening me and using a very abusive tone with me. I had to put the phone down. I want NO FURTHER communication. He said he was going to tell the chairmen and everyone that he was going to cancel the contract with the entire building because of ME...he was ranting and raving and "throwing his toys" and I don't want to engage with a person who no business etiquette or people skills. I will NOT participate in ANY further communication with this person and company. Please do NOT contact me or phone me again.
lG
lauren G's update14 May 2021, 10:15
Reviewer Update
Hi , despite not replying to your message above, I was contacted by the company owner, who started threatening me and using a very abusive tone with me. I had to put the phone down. I want NO FURTHER communication. He said he was going to tell the chairmen and everyone that he was going to cancel the contract with the entire building because of ME...he was ranting and raving and "throwing his toys" and I don't want to engage with a person who no business etiquette or people skills. I will NOT participate in ANY further communication with this person and company. Please do NOT contact me or phone me again.
EMI Elevators Cape Town's replyOfficial
14 May 2021, 11:32Lauren, the above is very untrue, as when this phone call was made, I was right there!
The correct protocol for this situation was to bring your concerns up with the Chairman OR you could have contacted EMI directly to find out the correct facts, but instead you chose this platform to slander EMI!
The correct protocol for this situation was to bring your concerns up with the Chairman OR you could have contacted EMI directly to find out the correct facts, but instead you chose this platform to slander EMI!
Best regards,
EMI Elevators Cape Town's reply14 May 2021, 11:32
Official
Lauren, the above is very untrue, as when this phone call was made, I was right there!
The correct protocol for this situation was to bring your concerns up with the Chairman OR you could have contacted EMI directly to find out the correct facts, but instead you chose this platform to slander EMI!
The correct protocol for this situation was to bring your concerns up with the Chairman OR you could have contacted EMI directly to find out the correct facts, but instead you chose this platform to slander EMI!
Best regards,