Dont fly Emirates; they are impossible to deal with...

On a recent trip from Dallas to Johannesburg via Dubai, my suitcase was broken into and items ****** from the case. On arrival at OR Tambo, I went over to the counter to report this, there was no one manning the counter. I then went back to the carousel and spoke to an Emirates woman who was offloading the crews cases (she was probable also supposed to be manning the counter)... I got the ignore and told to report it online, which I did... I have since been messed around by two agents, logged numeorus emails... and still no closer to resolving this issue...