EF
Empower Financial Services
Unclaimed Business
EF
Empower Financial Services
Unclaimed Business
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-50
Recommended: Unlikely
Review Distribution
1|8 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Empower Financial Services
Empower Financial Services has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked Empower Financial Services across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Ndzulamiso M
1 reviews | Active since Jan 2020
31 Oct 2025, 07:55
Bring back my money
I borrowed R700 and it is an interest free financial services and they deducted R1200 from my payslip and last month I didn’t borrow at all and they still deducted my R700
Helpful (0)
|Replies (0)NM
Ndzulamiso M
1 reviews | Active since Jan 2020
31 Oct 2025, 07:55
Bring back my money
I borrowed R700 and it is an interest free financial services and they deducted R1200 from my payslip and last month I didn’t borrow at all and they still deducted my R700
0
Replies (0)MN
Mlungisi N
1 reviews | Active since Jan 2020
1 Oct 2025, 08:26
Struggle to cancel
I cancelled my policy in March with this company but till now in October they are still debiting from my account
Helpful (0)
|Replies (0)MN
Mlungisi N
1 reviews | Active since Jan 2020
1 Oct 2025, 08:26
Struggle to cancel
I cancelled my policy in March with this company but till now in October they are still debiting from my account
0
Replies (0)AL
Anelisa L
1 reviews | Active since Jan 2020
19 Sept 2025, 13:55
Insurance **** and *****
This company is the worst, if you haven’t joined DONT!! I’ve been trying to cancel this insurance for more than 2 years instead last month I was ****med again R3000. When I tried to claim the money back they said they’ll refund me within 48 hours that didn’t happen instead 4 days later an advisor calls me and tries to silence me by bribing to pay me R2500. You service is very poor and I regret joining.
Helpful (0)
|Replies (0)AL
Anelisa L
1 reviews | Active since Jan 2020
19 Sept 2025, 13:55
Insurance **** and *****
This company is the worst, if you haven’t joined DONT!! I’ve been trying to cancel this insurance for more than 2 years instead last month I was ****med again R3000. When I tried to claim the money back they said they’ll refund me within 48 hours that didn’t happen instead 4 days later an advisor calls me and tries to silence me by bribing to pay me R2500. You service is very poor and I regret joining.
0
Replies (0)MN
Mbuzeni N
1 reviews | Active since Jan 2020
2 Sept 2025, 09:02
I want my money
My child was insured under this insurance and he passed away on 20 of July 2025 and I claimed two days after, I submitted everything they said I must submit and today it's the 2 of September 2025 and I haven't received the money.They have been saying they will make payment today, today tomorrow they have been making excuses.
Helpful (0)
|Replies (0)MN
Mbuzeni N
1 reviews | Active since Jan 2020
2 Sept 2025, 09:02
I want my money
My child was insured under this insurance and he passed away on 20 of July 2025 and I claimed two days after, I submitted everything they said I must submit and today it's the 2 of September 2025 and I haven't received the money.They have been saying they will make payment today, today tomorrow they have been making excuses.
0
Replies (0)NM
Nompumelelo M
1 reviews | Active since Jan 2020
13 Jun 2025, 15:28
Taken for a ride
I have taken up a funeral policy with this company on the 6/6/2025 as it was sold to us that it is affiliated with the government it is responsible for digitalizing the payslip system so naturally i had trust on the company but days later when i wanted to make changes on the policy i could not get hold of them.i even used their what's number to try and connect with them with no success i even called CAPITAL LEGACY SOLUTION cause the company is under written by capital legacy solution but could not be assisted.worse part i have not received the so called policy to date. The FSP no is 53395 for Empower Financial services while for capital legacy solution is 43826.As i no longer have faith on the company i would like them to immediately cancel the policy.
Helpful (0)
|Replies (0)NM
Nompumelelo M
1 reviews | Active since Jan 2020
13 Jun 2025, 15:28
Taken for a ride
I have taken up a funeral policy with this company on the 6/6/2025 as it was sold to us that it is affiliated with the government it is responsible for digitalizing the payslip system so naturally i had trust on the company but days later when i wanted to make changes on the policy i could not get hold of them.i even used their what's number to try and connect with them with no success i even called CAPITAL LEGACY SOLUTION cause the company is under written by capital legacy solution but could not be assisted.worse part i have not received the so called policy to date. The FSP no is 53395 for Empower Financial services while for capital legacy solution is 43826.As i no longer have faith on the company i would like them to immediately cancel the policy.
0
Replies (0)T