Incompetent Emthanjeni Staff

This Municipality of Emthanjeni is filled with people who do not know they work my Mother has been requesting from them her needed tax papers to submit for her tax returns of the money she won on a legal case she had with this Municipality and instead of awarding her the mentioned money tax free they taxed my mother and they didn't even do a good job whereby they only taxed first payment and they didn't declare it with SARS since July 2019 my mother has been calling back and forth with these people yesterday the financial clerk by the name of Tshaya told my mom that she had forwarded her the IaRP5 she should go to SARS and submit after almost 6 months of fighting back and forth they tell her to go submit the papers herself after they did not do they jobs proper .......My mom has been unemployed and the only money that rightfully belongs to her can not come to her cause of incompetent people that are hired cause they know someone or because they give out something to get the job....It's December already can someone please talk to the people of Emthanjeni Municipality to pay my mom what is rightfully hers cause she has gone for legal advices but to no avail