Dissatisfied customer

Exclusive Luggage in Lifestyle market, Dawood in particular. I went with my nephew to show him some Luggage. I was interested in a Teal bag which can carry 45kgs. The Female told me for today, the price is R2500. I told her I'm purchasing for my daughter in CT. Will get back to her. The Dawood tried to influence my nephew. But we walked away, before me telling Dawood not to sell to my nephew as I still needed to confirm with my daughter. Later whilst shopping my nephew disappeared. He came back with a different bay, Voyager. He paid R2499. I went back to Dawood. He refused to take it back. The next day I noticed the wheels have been worn in dirty. I went back to Dawood. He refused for my money or an exchange. I come back to Durban at Gateway. The same Luggage for R2200. What a *******.