Had to wait a long time in pain in hospital to get authorisation, but a Rep called Roco knew what he was doing, it was a pleasure getting through to someone who knew what they were doing and followed up to get authorisation with haste

Had to wait a long time in pain in hospital to get authorisation, but a Rep called Roco knew what he was doing, it was a pleasure getting through to someone who knew what they were doing and followed up to get authorisation with haste. He needs to teach the other representatives how to speak fluently like he does