M
Mekar
Active since Sep 2023
2
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2 reviews31 months ago
Had to wait a long time in pain in hospital to get authorisation, but a Rep called Roco knew what he was doing, it was a pleasure getting through to someone who knew what they were doing and followed up to get authorisation with haste
Had to wait a long time in pain in hospital to get authorisation, but a Rep called Roco knew what he was doing, it was a pleasure getting through to someone who knew what they were doing and followed up to get authorisation with haste. He needs to teach the other representatives how to speak fluently like he does
0 replies
32 months ago
Good morning, I would like to write a review on Shrunga Gowda She has gone above and beyond assisting with my query and fixed it where many others failed
Good morning, I would like to write a review on Shrunga Gowda She has gone above and beyond assisting with my query and fixed it where many others failed. She is definitely well versed in her product as she knew precisely what I meant by my many questions. She took time to explain everything she was doing and made sure I understood what was going on. She did not rush me as well. The tasteful manner in which Shrunga handled the call is mainly the reason I've decided to give Rain another chance and will be joining again in the future. She deserves recognition for her knowledge and soft skills. It would be better for her to train future agents to be like her. Feel free to reach back to me with further questions, I'd be glad to assist helping Shrunga get the recognition she worked hard for. Kind regards, Mekar Samlall
131 replies
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