Lifetime guarantee - it must mean I am dead!

<p>Some time ago I purchased an Energizer RC 102 rechargable lantern  It worked well for some time and when I did have difficulty some time back, Energizer SA assured me it had a lifetime guarantee and honoured their guarantee by supplying new batteries.   The lamp is no longer working and I have writen to Energizer Sa twice for assistance but they have totally ignored my emails.  So much for their "Lifetime Guarantee" and service to customers.  So be it.    I will now have to buy a new lamp but it will NOT be an Energizer SA and I will never buy their products again.  Over many years I have always bought Energizer batteries, particularly the re-chargable ones, but never again.  Goodby (as opposed to "Good BUY") Energizer Sa!</p>