Non-Payment of Medical Insurance - DGAD000532

I am Elizabeth Lefentse Ratsela. I took a GAPID insurance with the intention of having no headache in cases where the medical aid short pays the service provider. I submitted a claim on 2 July 2015. I made a telephonic follow-up on 10 July 2015 and lodged a complain that I never received acknowledgement of receipt of the claim. I spoke to Surashka Ramlagan and she acknowledged receipt of the claim and even sent me an email on the sane day.<br> <br> I called again on 22 July 2015 to make a follow-up. on the sis occasions that I called, an answering machine kept me on hold for about 7 minutes and the bid me farewell and the call gets dropped. I sent an email again on 22 July 2015 and I have not received any feedback.