ePromo
3.6|37 reviews
aW
adam W
1 reviews | Active since Member
26 May 2024, 07:37
After sales services non existent.
I sent my FryAir in for repairs and they returned a demo unit. Now the timer is faulty and they ignore my messages and phone calls. Terrible after sales service.
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Replies (1)ePromo's replyOfficial
07 Apr 2025, 14:46Hi Adam,
I've recently taken over customer care, and I'm reviewing all our open cases. I noticed yours from last year and want to ensure that you have been assisted . If you still need help, please reach out to me directly at chris@epromo.co.za or 0824778236 I and will happily see how I may assist you kind regards Chris
I've recently taken over customer care, and I'm reviewing all our open cases. I noticed yours from last year and want to ensure that you have been assisted . If you still need help, please reach out to me directly at chris@epromo.co.za or 0824778236 I and will happily see how I may assist you kind regards Chris
Best regards,
ePromo's reply07 Apr 2025, 14:46
Official
Hi Adam,
I've recently taken over customer care, and I'm reviewing all our open cases. I noticed yours from last year and want to ensure that you have been assisted . If you still need help, please reach out to me directly at chris@epromo.co.za or 0824778236 I and will happily see how I may assist you kind regards Chris
I've recently taken over customer care, and I'm reviewing all our open cases. I noticed yours from last year and want to ensure that you have been assisted . If you still need help, please reach out to me directly at chris@epromo.co.za or 0824778236 I and will happily see how I may assist you kind regards Chris
Best regards,