EPX incompetency.

Too many chiefs... This courier company (Polokwane branch) is blatantly disregarding client requests. My father is a rep for another company and relies on EPX to deliver his stock. However, yesterday, he had to go to Louis Trichardt, he waited 4.5 hours to deliver the stock to our home in Polokwane. Then he asked yesterday that they PLEASE do not load the stock again, he'll come and collect it the warehouse. Low and behold - they loaded the truck because who ever in charge didn't give the message through. He should have left town already for his deliveries, but he cannot, because for some reason, they do not know when the stock will be dropped off at home. Every time he asls to speak to someone in charge, they keep transferring him to someone who works the floor or whatever. Nobody takes accountability for what is going on. You can't run a company like this.