MP
Monique P
Active since Jun 2021
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
Technicians 👎🏼
We bought a Hisense fridge under 3 years ago. It started making a strange sound, which I reported. A technician was sent out to come and look and told me there is nothing wrong. They then closed the ticket as handled. I reported the issue again, with sound clips. They logged another ticket and today, 16 May 2026 a technician called me at 09:35 and said we must be home before 11am. My partner left work to be at home so that he can be let in to check the issue. After 11, she called him and it sounded like he was at a party. She asked him when he is coming. Because she is waiting. He told her he is waiting for a vehicle. It is now 13:08, he doesn't answer the phone after we've tried calling 3 times and he still hasn't pitched. This is upsetting, because the problem wasn't resolved the first time. Sometimes the sound gets so loud that we wake up from it. Now the other tech just doesn't pitch, and we're STILL left with the problem.
1 reply
6 months ago
EPX incompetency.
Too many chiefs... This courier company (Polokwane branch) is blatantly disregarding client requests. My father is a rep for another company and relies on EPX to deliver his stock. However, yesterday, he had to go to Louis Trichardt, he waited 4.5 hours to deliver the stock to our home in Polokwane. Then he asked yesterday that they PLEASE do not load the stock again, he'll come and collect it the warehouse. Low and behold - they loaded the truck because who ever in charge didn't give the message through. He should have left town already for his deliveries, but he cannot, because for some reason, they do not know when the stock will be dropped off at home. Every time he asls to speak to someone in charge, they keep transferring him to someone who works the floor or whatever. Nobody takes accountability for what is going on. You can't run a company like this.
0 replies
9 months ago
Insurance nonsense.
I received a call that was tracked as spam. The lady on the other side said she was calling on behalf of King Price. But while she was speaking, I could barely hear a thing as she was yawning loudly in my ear. It is one thing being tired, but another when you're trying to sell something and you sound like that. Please stop calling me.
7 replies
32 months ago
Spam calls!
This is Miway life and Miway Insurance. I don't know how many numbers I should still block! I didn't give anyone permission to call me... or wait, harass is more like it! Stop calling me! I am not interested in your products!
1 reply
41 months ago
Nova a.k.a Platinum Life sucks!
I don't know how many times I should tell these people to STOP calling me! I've asked to put my name on the "do not contact" list and now Nova Life in association with Platinum Life is calling me! These people make me furious! Just STOP ALREADY!!!
2 replies
49 months ago
Great Customer Service - Osaka Hockey SA
Osaka Hockey SA really has the best customer service. I've been dealing with them for years now, and I've only had positive experiences. • We ordered "Sox" and they sent it overnight as we needed it urgently. • I recently bought a new grip for my hockey stick and there was something wrong with it. They immediately offered to exchange it. These are only 2 of the many instances I've dealt with them. Thank you to Keegan and his team. Always happy to do business with Osaka Hockey SA.
0 replies
58 months ago
Horrible service
I've been struggeling for a whole week to get funds into my account from the UK. I've been on hold with the Forex department for 10 minutes at a time, TWICE now, where I am not able to speak to a consultant. How long SHOULD one wait before I get any help? Went to the branch yesterday and all they said was "sorry, we can't do anything. You have to wait for them to call you". Well, after 7 working days, NOTHING. Now my brother has to pay a lot of money to make this transfer again, because Capitec cannot get their departments in line. They don't even respond to emails.
2 replies
60 months ago
Platinum Life Harassment
I am so fed up with Platinum Life calling me for some free gift and then sign me up to some nonsense. I've sent an email previously asking them to PLEASE stop calling me. This went well for a month or so amd now it has been two weeks that I receive at least 3 calls a day. Non-stop! I've sent an email once again asking them to please flag my number or to remove it, but this time it seems to have fallen on deaf ears. I cannot deal with this constant harassment! Even with Truecaller they still keep calling! I honestly wish that they will get the message and just let me be! ?
3 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)