Unprofessional and rude - ERA Northriding

<div>I am still trying to understand exactly what happened in this process with Shirley at ERA in Northriding. My mom viewed a place on Monday this week and Shirley sent me the application, I responded to ask for the cost breakdown (which she found irritating and repeatedly kept saying the house is in high demand and she won't keep it for us.) I then filled the application in on Tuesday, she then sent me the lease on Wednesday. The lease has a few clauses that I do not like, i.e - the house must be available for 2 Sundays a month for show house and they landlord can cancel with 2 months notice from the start of the contract. We are moving my mom from Broadacres so we need to know she will be secure there for at least 6 months +. She came back to say I am welcome to ask questions but then when I did, she did not answer my calls, did not respond to my email and said she was opening the applications up to other people. She has made me feel crazy for asking completely normal questions and her urgency to get me to sign without reading the terms properly screams red flags. I do not recommend ERA and Shirley to anyone who cares to review a contract before signing.</div>