Exemplary Service - Ericssons Mattress and Pine – Centurion

Very impressed with the customer service received from this company! From placing an online order until delivery of the bed base, I received excellent and friendly communication on the status of my order. Delivery was prompt, earlier than expected. Most appreciated was the extra mile that I walk for their customers! Through no fault of theirs, the wrong size was delivered (my fault!). The very friendly delivery guys noticed it when they unpacked the base and fitted the mattress. They called the office, who immediately approved that they return for the correct size base and swap it out. They were back within an hour and exchanged the base, still very friendly and with no issues. Thanks to everybody at Ericssons Mattress and Pine – Centurion for such excellent service, much appreciated!