1 reviews | Active since Member
I noticed the margin on partner invoices dropped by half from the 1st of July 2020. I made a call to the call centre and the Troy Jones enlightened me that they introduced a new partner program in July [within the COVID lockdown] whereby if I don't have a certain quarterly spend, my margin will be cut to, according to 4DI, to a competitive 10% margin. I am a registered partner since 2007 and 4DI decided to introduce this new partner program within the COVID lockdown. Long story short, terrible, non-transparent communication, considering moving customers to another solution.