EPPF (Eskom Pension And Provident Fund)
1.3|36 reviews
Responds in 29 hours 34 min
RJ
Rolanda J
1 reviews | Active since Member
11 Mar 2026, 11:59
Poor service and poor communication
I've been trying several days to get hold of anyone at eppf, they let you hold the line for more than 30 minutes still with no assistance. I tried their digital communication platforms and self help service still no help. Their communication and service in general is very poor on all platforms.
Helpful (0)
Replies (53)0
Replies (53)EPPF (Eskom Pension And Provident Fund)'s replyOfficial
11 Mar 2026, 12:56Hi Rolanda
We sincerely apologise for the inconvenience you have experienced. We understand how disappointing it is to struggle to get assistance after trying multiple channels. Please note that your matter has been escalated to the relevant team for urgent attention, and they will contact you to assist further.
We appreciate your patience and thank you for bringing this to our attention.
Kind regards
Team EPPF
We sincerely apologise for the inconvenience you have experienced. We understand how disappointing it is to struggle to get assistance after trying multiple channels. Please note that your matter has been escalated to the relevant team for urgent attention, and they will contact you to assist further.
We appreciate your patience and thank you for bringing this to our attention.
Kind regards
Team EPPF
Best regards,
EPPF (Eskom Pension And Provident Fund)'s reply11 Mar 2026, 12:56
Official
Hi Rolanda
We sincerely apologise for the inconvenience you have experienced. We understand how disappointing it is to struggle to get assistance after trying multiple channels. Please note that your matter has been escalated to the relevant team for urgent attention, and they will contact you to assist further.
We appreciate your patience and thank you for bringing this to our attention.
Kind regards
Team EPPF
We sincerely apologise for the inconvenience you have experienced. We understand how disappointing it is to struggle to get assistance after trying multiple channels. Please note that your matter has been escalated to the relevant team for urgent attention, and they will contact you to assist further.
We appreciate your patience and thank you for bringing this to our attention.
Kind regards
Team EPPF
Best regards,