RJ
Rolanda J
Active since Aug 2022
32
Reviews
0
Industries
Reviews
32 reviews1 month ago
Poor service and poor communication
I've been trying several days to get hold of anyone at eppf, they let you hold the line for more than 30 minutes still with no assistance. I tried their digital communication platforms and self help service still no help. Their communication and service in general is very poor on all platforms.
53 replies
8 months ago
Negligence by Doctors
My 9 month pregnant daughter has been admitted in Rahima Moosa Hospital. The informed her that they need to do an emergency C-section. She had her last meal almost 24 hours ago, still no Doctor attended to her and still NO emergency operation.
0 replies
17 months ago
MRP poor service from their accounts department.
Hi, I need assistance with MRP clothing store. My account is not in arrears and is not being updated accordingly on the Experian credit bureau specifically. Even after I make regular payments every month on my MRP account, the latest update always reflect 1 month in arrears.
56 replies
17 months ago
Not updating customers accounts at Experian.
Hi, May I please ask for your assistance. Lewis Stores accounts department, is not updating their customers account details with Experian. Their email address is 0503@lewisstores.co.za I have been requesting Lewis to action this for the past 2 weeks & till today, they have not do so.
71 replies
17 months ago
Poor service from SADV
Hi, Between SADV & Vumatel, someone must take accountability for the ISP in our area. WE RECEIVE VERY POOR SERVICE! We as customers cannot pay monthly in full but are not fully benefitting from what we pay for. Not a day goes by without having connection issues. SADV has to strengthen the signal in our area, since Vumatel confirmed last week that SADV is our ISP. Most customers are working from home & this is affecting our jobs & our lifestyles. Regards Rolanda
0 replies
18 months ago
FNB to update customer info under credit status
Very disappointing of FNB, after being a loyal customer for so many years. FNB is not updating their system accordingly, on my FNB app, under Navigate money>My Credit Status>Account in arrears reflects that I am in arrears with 4 of my accounts. This is inaccurate & unacceptable!
124 replies
18 months ago
CREDIT CARD ACCOUNT NOT UPDATED
Hi, Woolies Gold credit card account department is not updating the customers account records accordingly at the credit bureaus, I am currently up to date with my account but with the credit bureaus & my FNB app it reflects that I am 1 mnth in arrears, even after I have send an email requesting them to update my profile.
0 replies
18 months ago
Update Lewis store accounts
Hi, My 2 existing Lewis Store accounts is not being updated by their accounts department, both my accounts records is not accurate or accordingly at the credit bureaus, I am currently up to date with my account but with the credit bureaus it reflects that I am 1 mnth in arrears.
53 replies
18 months ago
Update account on the credit bureaus
Hi, Mr Price accounts department is not updating the customers account records accordingly at the credit bureaus, I am currently up to date with my account but with the credit bureaus it reflects that I am 1 mnth in arrears.
53 replies
18 months ago
Credit profile not updated
Hi, My experian credit report is not being updated accordingly. I am not in arrears with any of my accounts but according to experian they listed 4 of my accounts is in arrears. 2 Lewis accounts, woolies credit card & MRP, it also reflects on my banking app under navigate money>credit status. This affects my lifestyle & my family negatively.
159 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (3.125%)
3 Star
1 (3.125%)
2 Star
0 (0%)
1 Star
30 (93.75%)