EPPF (Eskom Pension And Provident Fund)
1.3|36 reviews
Responds in 29 hours 34 min
BM
Benedict M
1 reviews | Active since Member
12 Mar 2026, 23:44
Very disappointing
This company has been very disappointing regarding my 2-pot withdrawal. I have been patiently waiting for my money to no success. I tried calling calling for 3 consecutive days but have been made to hold for over an hour at times. Their WhatsApp contact is useless because it provides no help at all. Their website is almost as useless because it doesn't allow us to check the status of our 2-pot withdrawal application. I'm very frustrated because I really need the money. If I could, I'd move my pension fund to another reliable company.
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Replies (53)EPPF (Eskom Pension And Provident Fund)'s replyOfficial
13 Mar 2026, 06:40Good day Benedict
Thank you for bringing this matter to our attention. We sincerely apologise for the delays and long waiting times experienced on our contact channels. Your concern has been noted and escalated. The relevant department will make contact with you directly to assist with your Two Pot withdrawal and provide an update on your application.
Kind regards
TeamEPPF
Thank you for bringing this matter to our attention. We sincerely apologise for the delays and long waiting times experienced on our contact channels. Your concern has been noted and escalated. The relevant department will make contact with you directly to assist with your Two Pot withdrawal and provide an update on your application.
Kind regards
TeamEPPF
Best regards,
EPPF (Eskom Pension And Provident Fund)'s reply13 Mar 2026, 06:40
Official
Good day Benedict
Thank you for bringing this matter to our attention. We sincerely apologise for the delays and long waiting times experienced on our contact channels. Your concern has been noted and escalated. The relevant department will make contact with you directly to assist with your Two Pot withdrawal and provide an update on your application.
Kind regards
TeamEPPF
Thank you for bringing this matter to our attention. We sincerely apologise for the delays and long waiting times experienced on our contact channels. Your concern has been noted and escalated. The relevant department will make contact with you directly to assist with your Two Pot withdrawal and provide an update on your application.
Kind regards
TeamEPPF
Best regards,