Active since Aug 2024
This company has been very disappointing regarding my 2-pot withdrawal. I have been patiently waiting for my money to no success. I tried calling calling for 3 consecutive days but have been made to hold for over an hour at times. Their WhatsApp contact is useless because it provides no help at all. Their website is almost as useless because it doesn't allow us to check the status of our 2-pot withdrawal application. I'm very frustrated because I really need the money. If I could, I'd move my pension fund to another reliable company.
I bought a book, 'Tueadays with Morrie'. When the book was delivered I was excited only to find out that it's not the book I ordered. On the app they say the item is not returnable.