Eskort
Claimed Business
AI Review Summary
Based on recent customer reviews, Eskort faces significant concerns around product quality and freshness. Multiple customers reported spoiled or rotten meat products, including polony, viennas, ribs, and bacon, with complaints about sour tastes, slimy textures, and foul smells. Product weight discrepancies in packaged bacon also raised trust issues. Customer service was criticized for being dismissive and unresponsive to complaints. In-store experiences at branches like Gezina and Alberton drew particular frustration. One positive review praised the affordable and tasty rib burger at the Mt Edgecombe takeaway.
Performance(last 12 months):
0Trustindex Rating
#53Ranked In Retail
179h 44mReply Time
20 NPSLikely
Replied to 71% of negative reviews
Reply time on negative reviews: 152 hours 53 min
TrustIndex
0
Ranking
#53
in Retail
Avg Reply
179h 44m
NPS Score
20
Recommended: Likely
Replied to 71% of negative reviews
Reply time on negative reviews: 152 hours 53 min
Review Distribution
1.6|8 Reviews
Jun '25 - May '26
5(12.5%)
4(0%)
3(0%)
2(12.5%)
1(75%)
5(12.5%)
4(0%)
3(0%)
2(12.5%)
1(75%)
Frequently Asked Questions About Eskort
Based on recent customer reviews, Eskort faces significant concerns around product quality and freshness. Multiple customers reported spoiled or rotten meat products, including polony, viennas, ribs, and bacon, with complaints about sour tastes, slimy textures, and foul smells. Product weight discrepancies in packaged bacon also raised trust issues. Customer service was criticized for being dismissive and unresponsive to complaints. In-store experiences at branches like Gezina and Alberton drew particular frustration. One positive review praised the affordable and tasty rib burger at the Mt Edgecombe takeaway.
Eskort has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. They reply to 71% of negative reviews, typically within 152 hours 53 min. Hellopeter has tracked Eskort across 100 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIM
Itumeleng M
1 reviews | Active since Jan 2020
5 Feb 2026, 10:45
Eskort Xavier
Bought a hamper and I was not impressed with the contents. The french polony started going off within a few days, the Vienna's tasted extremely bad. Dissapointed because I've had good encounters with their products. I guess it was just products that we're about to go off anyway
Helpful (0)
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Itumeleng M
1 reviews | Active since Jan 2020
5 Feb 2026, 10:45
Eskort Xavier
Bought a hamper and I was not impressed with the contents. The french polony started going off within a few days, the Vienna's tasted extremely bad. Dissapointed because I've had good encounters with their products. I guess it was just products that we're about to go off anyway
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Replies (0)nM
nyiko M
1 reviews | Active since Jan 2020
26 Jan 2026, 11:28
CASHIERS **** PEOPLE
I complained about a cashier that added an extra R150 value hamper to my list by "mistake" which was not on my basket as I had 2 achaar bottles and 2 packs of Russians so where did the hamper come from, only to realize I went to an open till and there was a lady holding the value hamper before I went to the till and the security is in on it, then a lady called using a cellphone with taxis in the background wanting to hear my story but she was home with a her baby crying for mommy beware of ESKORT GEZINA
Helpful (0)
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nyiko M
1 reviews | Active since Jan 2020
26 Jan 2026, 11:28
CASHIERS **** PEOPLE
I complained about a cashier that added an extra R150 value hamper to my list by "mistake" which was not on my basket as I had 2 achaar bottles and 2 packs of Russians so where did the hamper come from, only to realize I went to an open till and there was a lady holding the value hamper before I went to the till and the security is in on it, then a lady called using a cellphone with taxis in the background wanting to hear my story but she was home with a her baby crying for mommy beware of ESKORT GEZINA
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quentin N
1 reviews | Active since Jan 2020
10 Jan 2026, 15:21
Eskort Alberton Sold us spoiled food
I am very angry about what eskort Alberton New Market Mall did to my family. On the 7th January 2026 I went inside the store with my daughter and bought two Kota 2 and dropped off my daughter at home so they can relax and enjoy their meals but when I returned later on I found those meals a little bit aten and they could not continue eating them because the bread was spoiled and the fillings inside tasted also bad. I phoned the store and the store manager who didn't mension her name said the bread does get spoiled by the warmer and offered a refund. My family ate spoiled Eskort food and eskort does not show any concern about that.
Helpful (0)
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quentin N
1 reviews | Active since Jan 2020
10 Jan 2026, 15:21
Eskort Alberton Sold us spoiled food
I am very angry about what eskort Alberton New Market Mall did to my family. On the 7th January 2026 I went inside the store with my daughter and bought two Kota 2 and dropped off my daughter at home so they can relax and enjoy their meals but when I returned later on I found those meals a little bit aten and they could not continue eating them because the bread was spoiled and the fillings inside tasted also bad. I phoned the store and the store manager who didn't mension her name said the bread does get spoiled by the warmer and offered a refund. My family ate spoiled Eskort food and eskort does not show any concern about that.
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Replies (0)JB
John B
1 reviews | Active since Jan 2020
20 Aug 2025, 11:21
Awesome Rib Burger from Eskort shop - for R35!!!
Eskort have a shop near Cornubia in Mt Edgecombe. They sell a rib burger from a small takeaway portion of the shop. This burger costs R35! (Thirty Five Rands!) It's a medium-sized burger that is very tasty. It's just the right size. I highly recommend this burger to everyone.
Helpful (0)
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John B
1 reviews | Active since Jan 2020
20 Aug 2025, 11:21
Awesome Rib Burger from Eskort shop - for R35!!!
Eskort have a shop near Cornubia in Mt Edgecombe. They sell a rib burger from a small takeaway portion of the shop. This burger costs R35! (Thirty Five Rands!) It's a medium-sized burger that is very tasty. It's just the right size. I highly recommend this burger to everyone.
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Thandeka S
1 reviews | Active since Jan 2020
8 Jul 2025, 17:23
Eskort protea Boulevard
I went to buy there today and my purse fell in a trolley this man was looking at me whole tym then immediately when i approach the car i checked for my purse it nowhere i went to view footage i saw this man took trolley and went to hide it and took my money i had to wait 2 Hours waiting fory purse and the bolt driver left me and charge me 200 for waiting so long
Helpful (0)
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Thandeka S
1 reviews | Active since Jan 2020
8 Jul 2025, 17:23
Eskort protea Boulevard
I went to buy there today and my purse fell in a trolley this man was looking at me whole tym then immediately when i approach the car i checked for my purse it nowhere i went to view footage i saw this man took trolley and went to hide it and took my money i had to wait 2 Hours waiting fory purse and the bolt driver left me and charge me 200 for waiting so long
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Replies (0)