EB
ESP body repair
Unclaimed Business
EB
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About ESP body repair
ESP body repair has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked ESP body repair across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMJ
Margaret J
1 reviews | Active since Jan 2020
4 Jul 2025, 17:13
ESP BODY REPAIRER - AMAZING SERVICE
ESP Body Repairer was appointed by my Insurance to complete the repairs to my vehicles' bumper. From the first phone call I received from the receptionist to completion and collection, I received excellent service. I confirmed the Date of delivery. I was received well, and the receptionist was professional and prepared with my customer file. Ryno took me through the process and explained everything in detail. They kept me updated via whatsapp messages about the progress of my vehicle. When I received the call (within the 5 working days, as promised), the receptionist was so pleased to give me the good news to collect my vehicle. The receptionist explained that the paint has a life-time warranty, and repairs carry a 3 year warranty. Ryno thoroughly went through all the repairs done, and answered my questions. I have yet to experience quality service like this from a "panelbeater"/ Auto Body Repairer. THANK YOU!
Helpful (0)
|Replies (0)MJ
Margaret J
1 reviews | Active since Jan 2020
4 Jul 2025, 17:13
ESP BODY REPAIRER - AMAZING SERVICE
ESP Body Repairer was appointed by my Insurance to complete the repairs to my vehicles' bumper. From the first phone call I received from the receptionist to completion and collection, I received excellent service. I confirmed the Date of delivery. I was received well, and the receptionist was professional and prepared with my customer file. Ryno took me through the process and explained everything in detail. They kept me updated via whatsapp messages about the progress of my vehicle. When I received the call (within the 5 working days, as promised), the receptionist was so pleased to give me the good news to collect my vehicle. The receptionist explained that the paint has a life-time warranty, and repairs carry a 3 year warranty. Ryno thoroughly went through all the repairs done, and answered my questions. I have yet to experience quality service like this from a "panelbeater"/ Auto Body Repairer. THANK YOU!
0
Replies (0)TM
Thatoyaone M
1 reviews | Active since Jan 2020
14 May 2024, 17:54
Dishonest panel beaters
I was involved in a slight accident in early February of 2024, I claimed with my insurance which is discovery insure, I took my car for assessment which was not badly damaged, then they confirmed that only few parts need to be replaced which cannot be difficult for a panel beater to retrieve. I waited an entire month or more for the panel beater to contact me so that I can take my car to fix which can only take a single day or two to be fixed. They finally contacted me or should I say I followed up and took my car on the 8th of April 2024, they then told me it will take 14 working days for my car to be fixed which seemed like a lot for a small portion of the car and replacing parts which are already there. So I waited until 14 working days was due and I never received any update, the only time I get updated is when I do my own follow ups, spending money on airtime by calling them coz they never really get back to me as they promised. They seem to be dishonest about their updates which happens only when I call them... Because 2 different people tell different stories. I'm on the 5th week going to 6th still waiting for my car and update because everyday and every week is a different story they keep telling me that they waiting for parts which I thought they received before I took my car to them. I feel like my current insurer is not of any assistance because I'm also struggling getting to and from work. In future I cannot recommend ESP Body repairs to anyone because they seem to be dishonest and they also refuse for me to see my car which I pay every month.
Helpful (0)
|Replies (0)TM
Thatoyaone M
1 reviews | Active since Jan 2020
14 May 2024, 17:54
Dishonest panel beaters
I was involved in a slight accident in early February of 2024, I claimed with my insurance which is discovery insure, I took my car for assessment which was not badly damaged, then they confirmed that only few parts need to be replaced which cannot be difficult for a panel beater to retrieve. I waited an entire month or more for the panel beater to contact me so that I can take my car to fix which can only take a single day or two to be fixed. They finally contacted me or should I say I followed up and took my car on the 8th of April 2024, they then told me it will take 14 working days for my car to be fixed which seemed like a lot for a small portion of the car and replacing parts which are already there. So I waited until 14 working days was due and I never received any update, the only time I get updated is when I do my own follow ups, spending money on airtime by calling them coz they never really get back to me as they promised. They seem to be dishonest about their updates which happens only when I call them... Because 2 different people tell different stories. I'm on the 5th week going to 6th still waiting for my car and update because everyday and every week is a different story they keep telling me that they waiting for parts which I thought they received before I took my car to them. I feel like my current insurer is not of any assistance because I'm also struggling getting to and from work. In future I cannot recommend ESP Body repairs to anyone because they seem to be dishonest and they also refuse for me to see my car which I pay every month.
0
Replies (0)TM
Tlangelani M
1 reviews | Active since Jan 2020
11 Mar 2024, 17:39
Bad service
I would not recommend this repair shop for anyone. If you ever get into an accident and your insurance recommends them say NO immediately!!!!!! My car has been at their work shop for over 7 months now and they keep on telling me that they waiting for an airbag they ordered since October 2023
Helpful (0)
|Replies (0)TM
Tlangelani M
1 reviews | Active since Jan 2020
11 Mar 2024, 17:39
Bad service
I would not recommend this repair shop for anyone. If you ever get into an accident and your insurance recommends them say NO immediately!!!!!! My car has been at their work shop for over 7 months now and they keep on telling me that they waiting for an airbag they ordered since October 2023
0
Replies (0)