MJ
Margaret J
Active since Jun 2013
24
Reviews
0
Industries
Reviews
24 reviews2 months ago
Zero Accountability
I placed my order at 08:12. I had to follow up and track my order all day. It still has not bern delivered, and it is 19:00. I called the CallCente, and there was NO REPLY. The 'bot' never connected me to an Agent to Assist. Netflorist has no amount of accountability.
0 replies
10 months ago
ESP BODY REPAIRER - AMAZING SERVICE
ESP Body Repairer was appointed by my Insurance to complete the repairs to my vehicles' bumper. From the first phone call I received from the receptionist to completion and collection, I received excellent service. I confirmed the Date of delivery. I was received well, and the receptionist was professional and prepared with my customer file. Ryno took me through the process and explained everything in detail. They kept me updated via whatsapp messages about the progress of my vehicle. When I received the call (within the 5 working days, as promised), the receptionist was so pleased to give me the good news to collect my vehicle. The receptionist explained that the paint has a life-time warranty, and repairs carry a 3 year warranty. Ryno thoroughly went through all the repairs done, and answered my questions. I have yet to experience quality service like this from a "panelbeater"/ Auto Body Repairer. THANK YOU!
0 replies
14 months ago
Romans Pizza Mayville Mall keeps disappointing
Tried to make online order - the service was not available for this Branch. Tried calling 012 943 0120 to place order - calls kept being dropped from their end. Arrived at the Branch. Placed order at 17:41 (Order #423). An hour later, and I am still waiting. C'mon Roman's Mayville Mall, you can do better!!
0 replies
30 months ago
********* BUSINESS BEHAVIOUR
********* BEHAVIOUR. OWNER IS IN DIRECT CONTRAVENTION OF THE CONSUMER ACT and NATIONAL CREDIT ACT. NEWLANDS "RETURNS POLICY" IS *******!!!!! NOWHERE ON THE 'TILL SLIP' DOES IT STATE "NO REFUNDS". A receipt is a binding contractual document. On the receipt it states Midlands MAYVILLE (not Glenfair). Their are NO CONTACT DETAILS. On the Credit card transaction receipt it states Midlands MENLYN. Their business ethics and practice is questionable to say the least. OWNER is NEVER available, and customers are forced to deal with "Cecilia", 0783147950 who is just as rude and unprofessional
0 replies
33 months ago
Unmatched service and product quality
Their service is mind-blowing! I placed an order at 22:00 last night, and received a notification that I could collect it today before 16:00. The quality and pricing remains unmatched. Their range of designs are unique: from personal items to corporate gifts. You simply cannot go wrong with a purchase from Purple Carrot.
0 replies
34 months ago
Lindt Store Menlyn
The Lindt Store in Menlyn, Pretoria has an exceptional variety. The sales person (young lady) is always friendly and accommodating. Keep up the great service.
0 replies
34 months ago
HiFi Corporation MENLYN - Disgusted!
The Menlyn branch lets the name of HiFiCorporation down!!! What a massive disappointment they are. The sales staff are too busy fraternising with their friends in store to notice when a transaction has already taken place. I was asked twice by two different Salesmen where my receipt was, when I had already made an exchange online. All I went in for was a collection. I pride myself in knowing I am not the typical "Karen", but they triggered me. I lost it! When they realised THEIR error, all they said was "Sorry, eish." I am so relieved that this transaction and interaction with HiFi Corporation MENLYN is OVER. NEVER will I ever make use of their Store's goods or services.
0 replies
34 months ago
Ben delivered exceptional service
Ben was an unbelievable technician. Prompt, professional and kept me me in loop throughout the entire process. He completed the installation within 15 Minutes. The problem arrived with the activation from MetroFibre's side. Unfortunately, Metro fibre was not as supportive, and I had to constantly follow up. As a Contractor, I have steep deadlines. The fact that I was held-up from submission of my work is unacceptable. C'mon, MetroFibre: you can do better than this!
53 replies
38 months ago
Vodacom Menlyn WICC - Mirriam finds a solution!
A HUGE Thank You to Mirriam from Vodacom Menlyn WICC. After a very negative experience, and hellopeter review, she got in touch with me. She was extremely helpful. She worked out an amicable solution. Not only was she efficient, but she really took the time to understand the entire situation - not just a couple of details. Thank you, Mirriam for doing your utmost to keep Vodacom's name high. I really do appreciate it very much.
53 replies
39 months ago
Vodacom Menlyn Walk In Customer Centre - Unprofessional, poor service delivery
iPhone Volume button needed repairs. As it was under warranty, I took it to Vodacom WICC. Before it was sent to Vodacom, we were instructed by the Technician, Ziggy that the phone content had to be backed up. I was forced to buy a 64GB flash drive from the store for R229. The Back-up was an extra R280. The shop assistant Audrey completed the Job Card (2121667). She took the entire phone with the phone cover (Worth R249). I was notified 10/02/2023 that the phone had been replaced and was ready for collection. I phoned twice on 10/02/2023 and pleaded with the Store Repairs Back-office that they have the flash drive available so that the phone could be set up in store, as I had paid for the service already. When I arrived on 11/02/20023, Ziggy had no idea where the flash drive was. He also took over 2 hours to attempt to set the phone up. He claimed the phone did not have enough storage to set up. However, the phone had exactly the same storage as the previous device. He still had not uploaded the flash drive content to the device. I demanded the phone and the flash drive back and left the store. I RUSHED to Vodacom Brooklyn, where FLOYD was my saving grace! Within 45 min, Floyd managed to restore the 5G backed up to the iCloud, and set the entire phone up. The flash drive WAS EMPTY. There were NO FILES. Not one single backed-up image, contact, document - NOTHING. I had to buy a new phone cover and pay for the data retrieval and set up of the device - all because Vodacom Menlyn Walk In Customer Centre were unprofessional and unable to deliver the service I paid for.
112 replies
Review Distribution
5 Star
10 (41.666666666666664%)
4 Star
1 (4.166666666666667%)
3 Star
1 (4.166666666666667%)
2 Star
0 (0%)
1 Star
12 (50%)