**** Alert - Essence emporium fragrance

25th April 2026 I placed my order with Essence emporium fragrance based in Cape Town online to date I have not received my order , I have been intouch with the company and they have responded to me promising that they will courier my purchases however this has not been done , I requested for a refund as I can see that they arr unable to fulfill their promises. Yesterday they advised that I will be receiving a tracking number from the courier company and I received nothing no email to sms , they are not loyal to their customers