Essentially Natural
Claimed Business
|4|4 Reviews (last 12 months)|This business does not respond to reviews
Essentially Natural
Claimed Business
|4
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
4|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Nov 2016
26 May 2026, 20:54
Real Essential oils and Real People
Essentially Natural has quality products and I love their brand Essential oils. It smells great. I also had a lot of questions about which oils to use for stability and for self-life as addition to the essential oils. Essentially Natural staff was really helpful and answered each of my questions on WhatsApp. I like the personal interaction in this day and age where AI does all the talking. I feel hearing it from a real person makes the answer so much more true and accurate.
Helpful (0)
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Anonymous
1 reviews | Active since Nov 2016
26 May 2026, 20:54
Real Essential oils and Real People
Essentially Natural has quality products and I love their brand Essential oils. It smells great. I also had a lot of questions about which oils to use for stability and for self-life as addition to the essential oils. Essentially Natural staff was really helpful and answered each of my questions on WhatsApp. I like the personal interaction in this day and age where AI does all the talking. I feel hearing it from a real person makes the answer so much more true and accurate.
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Replies (0)SF
Shannon F
1 reviews | Active since Feb 2016
16 May 2026, 09:24
Amazing Service and Products
Amazing service and excellent prices. When there was a supply issue with 2 of the products I ordered, I was contacted immediately and offered a refund or voucher for those products. Their customer service is a 10 for me and their products are fantastic. Highly recommended.
Helpful (0)
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Shannon F
1 reviews | Active since Feb 2016
16 May 2026, 09:24
Amazing Service and Products
Amazing service and excellent prices. When there was a supply issue with 2 of the products I ordered, I was contacted immediately and offered a refund or voucher for those products. Their customer service is a 10 for me and their products are fantastic. Highly recommended.
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Nonii N
1 reviews | Active since Jul 2014
9 Jan 2026, 11:37
Avoid if You Value Convenience and Accuracy
I am very disappointed with my recent experience with Essentially Natural. I fully understand and respect the need to prioritise driver safety; however, your website needs to reflect this accurately. You cannot charge a full door-to-door delivery fee when customers are required to collect parcels themselves from a secure location, at their own cost. In my case, collecting from the suggested police station would have cost me R80 for transport. Additionally, I ordered two items, but only one was correct. I was told I would be refunded for the item I did not receive and that I could keep the incorrect product. My concern is that in order to get the correct item elsewhere, I will now have to pay another delivery fee, even though the error was not mine. This situation has caused unnecessary inconvenience, extra expenses, and frustration. Greater accuracy in deliveries and clearer communication about delivery terms are essential.
Helpful (0)
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Nonii N
1 reviews | Active since Jul 2014
9 Jan 2026, 11:37
Avoid if You Value Convenience and Accuracy
I am very disappointed with my recent experience with Essentially Natural. I fully understand and respect the need to prioritise driver safety; however, your website needs to reflect this accurately. You cannot charge a full door-to-door delivery fee when customers are required to collect parcels themselves from a secure location, at their own cost. In my case, collecting from the suggested police station would have cost me R80 for transport. Additionally, I ordered two items, but only one was correct. I was told I would be refunded for the item I did not receive and that I could keep the incorrect product. My concern is that in order to get the correct item elsewhere, I will now have to pay another delivery fee, even though the error was not mine. This situation has caused unnecessary inconvenience, extra expenses, and frustration. Greater accuracy in deliveries and clearer communication about delivery terms are essential.
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Replies (0)BF
Bronwyn F
1 reviews | Active since Sept 2019
5 Dec 2025, 22:06
Give them a bells
One things about essentially natural is they will deliver with high performance levels!!! They are just a pleasure to order from honestly mahn 10/10 highly recommended. The other girlies can’t compare.
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