ETG Africa
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
ETG Africa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Keorapetse M
1 reviews | Active since Jan 2020
29 Mar 2025, 22:33
De*****ed and ****med
We were looking for people who install solar geyser and came across ETG Africa on Facebook, we made contacts to Bertie Therion who even came to our house to have a look, after two days he said we need to pay him a deposit so that he can purchase materials , which we did. Two days later when he had to come to install the Geyser Bertie started coming with excuses after excuses. A month later he still haven't installed our geyser, when we can't act him he says he will refund us our money to this day he hasn't refunded us our money or installed our geyser. We are currently in the process of opening a case with SAPS for *****. Any person who can assist us to tract him down so that he can pay us back our money please do. We edge people not to give him a deposit before he delivers and do the work, because chances are he will run away with your money It has been a painful journey to discover that he has ****med us our money, and he always promise to refund us, to this day he hasn't refunded us our money.
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Keorapetse M
1 reviews | Active since Jan 2020
29 Mar 2025, 22:33
De*****ed and ****med
We were looking for people who install solar geyser and came across ETG Africa on Facebook, we made contacts to Bertie Therion who even came to our house to have a look, after two days he said we need to pay him a deposit so that he can purchase materials , which we did. Two days later when he had to come to install the Geyser Bertie started coming with excuses after excuses. A month later he still haven't installed our geyser, when we can't act him he says he will refund us our money to this day he hasn't refunded us our money or installed our geyser. We are currently in the process of opening a case with SAPS for *****. Any person who can assist us to tract him down so that he can pay us back our money please do. We edge people not to give him a deposit before he delivers and do the work, because chances are he will run away with your money It has been a painful journey to discover that he has ****med us our money, and he always promise to refund us, to this day he hasn't refunded us our money.
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Marcelle B
1 reviews | Active since Jan 2020
24 Nov 2024, 16:34
FAILURE TO REFUND DEPOSIT
On 2 November 2024, I contacted Mr Bertie Therion regarding installation of solar geyser after being referred by a friend. After several communications, the deposit was paid by 7 November 2024 and he advised that installation would take place 9 November 2024. Since then, installion date has been moved 10 times up to the point where he was given an ultimatum - installation or refund. He then chose to do refund. The same app**** for refund as for installation - excuse after excuse and on 4 occassions, he assured me that deposit was paid by his supplier as he returned the geyser. He even went as far as saying that should his supplier not have refunded me by 14.00 on Tues 19 November 2024, he will do the refund. Personally, I feel the transaction was between myself and Mr Therion and he can sort out his matters with his supplier. On Wednesday, 20 November 2024, his supplier, Mr John Verster from FBSA, contacted me regarding refund and said that it will only be done by 27 November 2024 to which I rep**** that it is totally unacceptable. Deposit was paid on the 7th... it is 20 days later. Once again, excuses to come back to me regarding the payment of the refund... excuses that to date I have not heard from either Mr Therion or Mr Verster. This after ai send Mr Therion an e-mail giving him the opportunity to sort this amicably and ensure that refund reflects in my account by no later than close of busines, Friday, 22 November 2024. I did not hear from him.
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Marcelle B
1 reviews | Active since Jan 2020
24 Nov 2024, 16:34
FAILURE TO REFUND DEPOSIT
On 2 November 2024, I contacted Mr Bertie Therion regarding installation of solar geyser after being referred by a friend. After several communications, the deposit was paid by 7 November 2024 and he advised that installation would take place 9 November 2024. Since then, installion date has been moved 10 times up to the point where he was given an ultimatum - installation or refund. He then chose to do refund. The same app**** for refund as for installation - excuse after excuse and on 4 occassions, he assured me that deposit was paid by his supplier as he returned the geyser. He even went as far as saying that should his supplier not have refunded me by 14.00 on Tues 19 November 2024, he will do the refund. Personally, I feel the transaction was between myself and Mr Therion and he can sort out his matters with his supplier. On Wednesday, 20 November 2024, his supplier, Mr John Verster from FBSA, contacted me regarding refund and said that it will only be done by 27 November 2024 to which I rep**** that it is totally unacceptable. Deposit was paid on the 7th... it is 20 days later. Once again, excuses to come back to me regarding the payment of the refund... excuses that to date I have not heard from either Mr Therion or Mr Verster. This after ai send Mr Therion an e-mail giving him the opportunity to sort this amicably and ensure that refund reflects in my account by no later than close of busines, Friday, 22 November 2024. I did not hear from him.
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Nduna H
1 reviews | Active since Jan 2020
22 Mar 2019, 15:52
Poor quality products
Please note that i bought two solar geysers at etg Africa. They were installed 2018-07-27.On the 6th March 2018 has started to leak. I called the COO and he said I must send photos and video of which i did. From then they send someone to come view the fault on condition i pay R500 call out fee. I did pay the fee. The COO identified the problems. He also advised that the technician did a poor job and promised to come fix the leaking geyser. From the 10th till today 22 March 2019 i have been told they are coming and still nothing is being done. Please note that this company is selling default goods. I have tenants and they want to file breach of contract because of cold water. The water meter has been running from the day i reported to the company.
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Nduna H
1 reviews | Active since Jan 2020
22 Mar 2019, 15:52
Poor quality products
Please note that i bought two solar geysers at etg Africa. They were installed 2018-07-27.On the 6th March 2018 has started to leak. I called the COO and he said I must send photos and video of which i did. From then they send someone to come view the fault on condition i pay R500 call out fee. I did pay the fee. The COO identified the problems. He also advised that the technician did a poor job and promised to come fix the leaking geyser. From the 10th till today 22 March 2019 i have been told they are coming and still nothing is being done. Please note that this company is selling default goods. I have tenants and they want to file breach of contract because of cold water. The water meter has been running from the day i reported to the company.
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