Bad customer service

The customer service provided it appalling I first spoke to Anitha who hung up on me then received a call back from Mary who was also unbothered about my concerns who also did not want to hear the concerns faced as we have had no electricity for the past 4 days I was promised a call back from Nokuthula Jasmine a manager who has still not called back provided the reference numbers as we reported numerous times Im not happy with the customer service provided its very bad what I faced I would not wish it on any one