Poor services from the Municipality

I logged a ****** cable at my home residence Today around 3 am, I liaised with very rude consultants, one of them cut the call without advising nor following the call policy. I have provided all necessary details in order for a technician to be dispatched, however two men came to my home residence with no stock and said that they will liaise with their control room to send out someone else to rectify the fault, what frustrates me the most is that they called at 7:40 am requesting for directions, to my dismay they only arrived at my home residence close to 12 pm.

I am very appalled with the level of services I’ve received from the Municipality, from the consultants to the guys that came to my home residence, I logged a fault early enough for the technician to be dispatched and I honestly don’t accept this delay. With this I am requesting for a technician to repair/ restore the cable TODAY!!!! It doesn’t make sense that the municipality would send individuals that are not in possession of required stock yet a fault was lodged way early this Morning.