Eugine Marais Trauma Unit has a horrific service. Stay away or go there if heaven is calling you.

My daughter was 5 months old and coughing her little lungs out and had xray confirmed bronchitis. We waited 4 hours for assistance. Doctor discharged her. We waited another 2 hours for the prescription letter which never came. We left the hospital without the prescription note. We still went to see a pediatrician because we were not assisted, and this was serious.

Cut the long story short. Medical Aid didn't cover the bill. So I made an EFT after receiving request for payment to the given account, even though i did not receive full service from ER. I was avoiding what is to follow. I sent proof of payment but 15 days after the payment, I received a letter of demand from their debtors collectors Elmarie at EO Accounting. Also saying they will list me to ITC.

Not only are the medical staff ***********, but their financial administration is also horrible at book keeping.

I believe it is in the best interest of the hospital to actually expel DR LOUISE ENGELBRECHT & GENOTE (EMT) from their premises and source new group of Casualty doctors to manage their Trauma unit. At this rate DR LOUISE ENGELBRECHT & GENOTE (EMT) will bring the entire hospital to disrepute.

Unless heaven is calling you, please stay away from that Trauma/ casualty unit in an emergency.

I read horrific reviews about the Eugene Marais Trauma unit. DR LOUISE ENGELBRECHT & GENOTE (EMT) must go.