Poor communication and advertising

Item: Euphoria Telecom
Rating: 1
Author: George P

There were multiple miss communications, and I nearly lost a client, eventually I convinced the client that I could sort out the cut-over. After 3 weeks they finally had the system up and running and when I enquired about the R1000 Takealot voucher the advertise for new client referrals and sign up I got no response. I'm honestly not sure if I will recommend them to new clients

Helpful (0)

Replies (159)

Euphoria Telecom's replyOfficial

25 Apr 2023, 06:23

Hi George,

I am truly sorry for this experience you had and would like to rectify this for you immediately. Please can you provide me with either an email or contact number so that we may communicate directly?
You can send your contact details to customerservice@euphoria.co.za

Best regards,

Euphoria Telecom's reply25 Apr 2023, 06:23

Official

Best regards,

Euphoria Telecom's replyOfficial

25 Apr 2023, 06:33

Hi George,

Apologies as I noticed that we are unable to provide email addresses. Please can you provide me with your company name so that I can retrieve your contact information?

Thank you.

Best regards,

Euphoria Telecom's reply25 Apr 2023, 06:33

Official

Hi George,

Apologies as I noticed that we are unable to provide email addresses. Please can you provide me with your company name so that I can retrieve your contact information?

Thank you.

Best regards,

George P's updateReviewer Update

25 Apr 2023, 07:48

Hi, the company name is Jack Friday's, I'm their IT provider, you can contact me on gf_pret@live.com

George P's update25 Apr 2023, 07:48

Reviewer Update

Hi, the company name is Jack Friday's, I'm their IT provider, you can contact me on gf_pret@live.com