Poor communication and Poor service

Super disappointed with the experience at Eve Luxury Spa in Sandton. Paid R2290 per person for a package they chose FOR us 🤯. No options given, and when we complained, they pushed their own solution 🙄. Ended up with a 60-minute massage that wasn't even that great 💔. Not worth it, and wouldn't recommend. Poor communication, poor service. If they can't get the basics right, don't bother 💔.

This was a special day celebrating my mothers Birthday but we ended sitting there for hours with nothing to do and they so called fix to fix any issues was for them to say we must pay additional amounts. This Spa is the worst by far to any I have ever been, it is not value for money.

Hope others learn from our mistake 🙅‍♂️.