Terrible experience with EverAfter Studios

<div>I signed a contract with EverAfter Studios (South Africa) for them to do the photography and videography at my wedding in April 2025 in Cape Town. They subcontracted other photographers to show up on the day without informing me. The contract said delivery of content within 20 days of the wedding. Over-edited photos were supplied 2 months later. The video was only supplied 7 months after our wedding after constant begging, and being ignored. Phone calls and messages ignored. Our wedding video didn’t include certain content such as vows and speeches as promised (also in the contract) and we are now paying someone else to make a video (luckily we managed to get the unedited video content) We are still waiting for our physical wedding album which was also supposed to be delivered within 20days of the wedding. On top of all of these issues, the owner *** &nbsp;is full of every excuse in the book as to why things haven’t been delivered and refuses to take accountability or to rectify the situation without being begged. Very poor communication. Unfortunately what should have been an exciting experience has turned into my nightmare. I wouldn’t wish this on any other bride/groom and therefore I would not recommend this company. We are having to go the legal route to get our content.</div>