Arrogant Supervisor Neil

Haybo, what an ugly experience. There i go do my normal shopping at evergreen , so I see this ladies they buying spiced chicken from the Bucher, so I decided to buy beef then asked a lady there about spices chicken then she told me no it will be out after an hour, cool decided to go on with my shopping for an hour. 12pm I go back the lady says no it's not out yet but vouse I told after an hour let me get u the chicken quickly couse also I see u heavly pregnant, ok great customer service that's what I'm telling my self..2mon after she comes back no I can't give u the chicken my supervisor refuses and standing there like a fool I'm like whose ur supervisor, she points out the supervisor there I go to him to let him know that I have been waiting for the chicken for an hour n now you just decide to cancel the lady helping me. Whoooo the supervisor went on telling me about the rules that I have to interest in as I'm a customer n no nating about that. You know Neil wanted to proof a point that his not gonna give me the chicken because the lady didn't follow the rules imagine a whole supervisor.. my question is doest the chicken fall under the store turnover? Like he acted like the chicken was for free and he decide who gets it. Then he decides to speak to someone whose working there in Afrikaans and they busy talking shift that his ryt he must not give me the chicken ,I'm like what the hell infront of the customer really, who doesn't know Afrikaans in this day an age? Neil must learn to respect customers and be happy when customers are being assisted that's it. I'm just so disappointed with Neil