Disgusted!

#shockingservice #lackofresponse #refusaltoclarify #beweary

Be very weary when moving into one of Evergreen's villages. The sales agents make all sorts of promises and normal structure of "life rights" do not apply. You will land up being responsible for THEIR asset not on the maintenance of it but, the replacement of anything and everything in the house (fittings and fixtures) including their solar panels and geyser. You have no insurable interest so, little to no hope of insuring these items. And don't even ask to access your funds that they are sitting with because despite being assured that you can draw on these funds at any time (within specific circumstances) they have the audacity to ask for the financial statements and affidavids from you, the children before assiting your parents with accessing 'THEIR OWN' funds. I escalated a request for clarity wiht respect to certain clauses within the contract 6 weeks ago. Their legal team took almost 4 weeks to respond with legal jargon that had NOTHING to do with my query and are still refusing to address what should be, easy questions to answer.

"KNOW YOUR LIFE RIGHT" their slogan, I would strongly suggest you definately know your legal rights before you sign any documentation and if you are thinking of entrusting your parents to any Evergreen Village, I strongly urge you to do your homework and explore other options.