CP
Chantal P
Active since Jul 2016
21
Reviews
0
Industries
Reviews
21 reviews14 months ago
SARS Refusal to finalize audit and process my refund!
Refusal to attend to my assessment submitted October 2024. The matter was then escalated to their complaints department who REFUSED to assist me i.e. no proactive measures taken and they too have missed the deadline. Their suggestion, go to the OMBUD. The very purpose of a complaints department is to resolve a complaint so that it DOES NOT go to the OMBUD but given all the complaints I can see here where I am one of many, clearly SARS is holding onto FUNDS because like every other government department, they have misappropriated funds!
0 replies
24 months ago
Disgusted!
#shockingservice #lackofresponse #refusaltoclarify #beweary Be very weary when moving into one of Evergreen's villages. The sales agents make all sorts of promises and normal structure of "life rights" do not apply. You will land up being responsible for THEIR asset not on the maintenance of it but, the replacement of anything and everything in the house (fittings and fixtures) including their solar panels and geyser. You have no insurable interest so, little to no hope of insuring these items. And don't even ask to access your funds that they are sitting with because despite being assured that you can draw on these funds at any time (within specific circumstances) they have the audacity to ask for the financial statements and affidavids from you, the children before assiting your parents with accessing 'THEIR OWN' funds. I escalated a request for clarity wiht respect to certain clauses within the contract 6 weeks ago. Their legal team took almost 4 weeks to respond with legal jargon that had NOTHING to do with my query and are still refusing to address what should be, easy questions to answer. "KNOW YOUR LIFE RIGHT" their slogan, I would strongly suggest you definately know your legal rights before you sign any documentation and if you are thinking of entrusting your parents to any Evergreen Village, I strongly urge you to do your homework and explore other options.
0 replies
25 months ago
RightToHealthcare: Really??????
Discovery South Africa #shockingservice I am shocked and horrified at the manner in which my son's application for his ongoing medication has been handled by Discovery. The pharmacy and Specialist submitted the application for renewal of Dan's chronic medication (which he has already been on for the year prior) in December 2023. We are now in April 2024 and their external panel has still not approved this. FOUR MONTHS??????? There has been escalation after escalation without any response. I don't care who Discovery deals with for these approvals, at the end of the day, Dan is a member on their scheme and they have a reponsiblity to him. Dan was supposed to have his treatement today and here we sit..... Every single thing that Dan is treated for in relation to his condition is a fight with with Discovery despite this been approved under the PMB yet you have no issue charging an exhorbitent fee for Dan to have cover and increasing that premium by almost R 1000 this year. You are playing with lives Discovery South Africa and it is UNACCEPTABLE!
106 replies
28 months ago
LG washing machines rust from the inside due to a manu fault : zero responsibility taken by LG
My washing machine, only a mere 5 years old is internal rust to the point that it looks like it has been lying at the bottom of the ocean. The drum rubber also needs to be replaced for the 2nd time in 5 years. I have then had to replace 2 x values. My other machine, a SAMSUNG, which is 12 years old has never had one component replaced and most certainly has not rusted. The response from the agent at LG is laughable! They DO NOT cover rust yet , their washing machines (oh the irony) rust internally! Clearly this is a manufacturer fault and one which must be addressed by LG yet, I have to deal with a nonsensical response such as the one below. Shocking service , shocking product quality, shocking neglect of TCF. Date : 29/12/2023 Dear Chantal Pollacchi,, Thank you for contacting L G Electronics The L G Policy is that rust is not covered by the L G Warranty Policy , and this unit s five years old , and the rusted component's can be replaced but you would need to pay the technicians call out fee and for the replacement parts . In terms of any refund for the repair completed by the technician Gabriel RNU231228003996 for the out of warranty emergency repair which could have been declined for this service , before the repair was completed and can not be refunded . It was my pleasure assisting you, please feel free to rate my services on the link that will be sent through to you in order for us to improve our service Please contact us should you have any more queries regarding our product and service Enjoy your day further Kind Regards L G Customer Service
128 replies
28 months ago
Treat your Students Fairly!!!!
Shocking service received from Milpark. Despite presenting them with Medical certificates for my Son, they refuse to be reasonable and defer his studies to next year. The manner in which they are doing it, as confirmed by them directly, will make it impossible for him to pass. The constitues unfair treatment and unfair enrichment. I have sent 5 email over the course of two weeks wiht ZERO response. I have tried to call in: they tell you all agents are working from home yet NO ONE answers your call making it impossible to contact them directly. Yesterday someone deliberately kept me on hold from 4.00 pm to 4.30 pm at which time their offices closed for the day. They gave my Son 24 hours to respond to their ruling and since then, we have not been able to get hold of them or speak to one livnig human being! Unacceptable service and ethos by both the institution and their staff.
129 replies
32 months ago
#shockingservice #completelackof TCF #incompetance
I escalated a complaint to : complaints management as well as executive complaint escalations at MTN regarding my son obtaining a contract with them. Complete lack of TCF, even the courtesy of feedback and/or resolutive action. When my son suddenly started to get OTP's we queried what this was for... radio silence. Why , MTN would ANYONE want a contract with you when even your executive and complaints department cannot even be bothered to respond and more specifically, actually RESOLVE an issue!
0 replies
36 months ago
Facebook supports Hackers and ******ion
Never in my life have I experienced such incompetence. Their automated system is insanely inefficient! It sends you around in loops and does NOTHING to solve the issue. I have been hacked. The hacker has changed the email address as well as the password. What does F/B do??? They keep sending the confirmation emails to the HACKERS email address. I got a notification that the email address was changed and when I clicked to rectify the situation.... NOTHING! Not only do they NOT CARE about their legitimate account holders but, they enable HACKERS and promote ******ion! Profit above all else it would seem @Mark Zuckerberg. And do they care about complaints!?!? Not a chance!!!! I have not seen one complaint being responded to! Who is worse , the hacker that sees a easy opportunity to hack your account via a hugely inefficient system or , Facebook that even once notified, does NOTHING to assist you??
0 replies
39 months ago
Outstanding service: Going above and beyond
Outstanding service received from their Mitsubishi Dealership. I have an issue with the interior of my vehicle which @Mitsubishi SA refused to attend to despite this being a direct result of a repair that they did on my vehicle. Mitsubishi Northcliff, which is part of the Autohaus Gobel stable, stepped in and are assisting with the repairs. Mitsubishi SA are lucky that they have these kinds of dealers that are more brand loyal than the Manufacturer's themselves. Thank you to all involved at Mitsubishi, the DP as well as Dillon Balakisten for your assistance.
0 replies
41 months ago
ZERO BRAND LOYALTY
Beware: Mitsubishi Motors SA shows ZERO brand loyalty despite using inferior products. I have the Mitsubishi Eclipse Cross (2020 model) : First issue with the middle console (arm rest) occurred a year ago when the stitching started to come loose. This was fixed by them. Now, in the exact place where I rest my elbow (which one assumes is deemed normal and not excessive use) there is a indentation which has resulted in a small tear in the fabric. Why won't they fix it? Well, because they fixed the stitching last year and (wait for it) this fault was not visible when they fixed the stitching. Well @Mitsubishi logic MUST dictate that it was not THERE last year !?!?! They their next response was, and I quote " 24.11 Photos supplied looks like impact damaged that was not visible on the similar repair last year - this will not be covered under warranty Now perhaps I am not technical enough to understand this but, how does the stitching relate to the current issue? Similar? HOW? Not visible? Are you kidding me????? And then the impact damage? Again, maybe I am not technical enough to understand this but impact damage from what? My elbow!~? Why would anyone want to purchase a vehicle from a Manufacturer that spews such drivel, insulting ones intelligence and uses inferior quality materials which will become your problem after only having the vehicle for a year or so???? #shockingservice
264 replies
48 months ago
Don't recommend \ DO NOT USE under any circumstances
#shocking service From the onset this company has done nothing but display GROSS incompetence. I have now settled my account and want my clearance certificate. Not a chance. They DO NOT answer their phone, their consultants put you on hold for over 40 minutes then drop the call. They promise feedback which never comes! I have sent email after email regarding this and..... WHITE NOISE. Clearly once your debt is settled and there is nothing more in it from them you become a nuisance to be ignored.
268 replies
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