Evergreens the Fresh market
TrustIndex
0
ย
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Evergreens the Fresh market has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Evergreens the Fresh market across 31 total reviews. How is the TrustIndex calculated? โ
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Today at 14.17.41 I was at the Evergreens Kempton Park branch, and was absolutely disguised with the service today, there was a customer who was paying, but still shopping at the same time. Walking to the catering items and back to the till, he did this 4 times, while i stood there waiting to use the till. I asked him since when are we allowed to shop and pay at the same time? He ugly response, go use another till, rude is a word to good for his manners. So i ask the cashier since when this allowed, we can be paying and walk around an still shop at the same time, Sweetness the lady in the orange jacket comes to the cashier to ask why am I being loud, only to be told by Sweetness that she cannot reprimand the customer. So we can all do this and no one can tell us a thing! Wow thanks Evergreen just the way we need it going into the festive Season, Sweetness you are the employee of the Month no man lets make you the employee of the Season !!! Absolutely pathetic !
1 reviews | Active since Jan 2020
Today at 14.17.41 I was at the Evergreens Kempton Park branch, and was absolutely disguised with the service today, there was a customer who was paying, but still shopping at the same time. Walking to the catering items and back to the till, he did this 4 times, while i stood there waiting to use the till. I asked him since when are we allowed to shop and pay at the same time? He ugly response, go use another till, rude is a word to good for his manners. So i ask the cashier since when this allowed, we can be paying and walk around an still shop at the same time, Sweetness the lady in the orange jacket comes to the cashier to ask why am I being loud, only to be told by Sweetness that she cannot reprimand the customer. So we can all do this and no one can tell us a thing! Wow thanks Evergreen just the way we need it going into the festive Season, Sweetness you are the employee of the Month no man lets make you the employee of the Season !!! Absolutely pathetic !
1 reviews | Active since Jan 2020
I am so disappointed, I bought sough sow bread. I bought it 2 times and it had green mould. Literally same day then mould. The bakery is failing. 3 times I got disappointed. I am so angry cz I saw after one bite. Yiu guys are gambling with our health
1 reviews | Active since Jan 2020
I am so disappointed, I bought sough sow bread. I bought it 2 times and it had green mould. Literally same day then mould. The bakery is failing. 3 times I got disappointed. I am so angry cz I saw after one bite. Yiu guys are gambling with our health
1 reviews | Active since Jan 2020
Today, 01 July 2025 at around 16:45 I walked into the Evergreens store at Pretoria West to get myself some fruits and veggies. I started with the box of tomatoes that are currently going for R89,95. Because tomatoes are not of the same condition, with some having bruises while others would have some black markings on the skin, ordinarily people pick and swap tomatoes in between boxes. I also did the same thing today because I prefer tomatoes with intact skin as I eat the tomatoes whole because there is more Lycopene on the skin than the pulp. So as I was picking and exchanging those with black markings for those that are in good condition a guy called Willie was standing behind some palletes looking at me. As soon as I finished and pushed off the trolley, he rushed for me asking me if I think the box is 6kg. Without any argument I asked him to go check it as I followed him to the scale. The weight turned out to be 7,3kg. He then started raising his voice saying "There is no way you are going to leave here with this box." This was as if he was talking to someone who was *****ing, yet all I did was to exchange some tomatoes one-for-one in between boxes. I then asked him how are the inconsistencies in the packaging be treated as my problem, as he was now shouting at me. He even said I must go and get another box so that we can see that boxes are 6kg. I did exactly that because I wanted to prove the inconsistencies. When I came back to the scale he now refused to weigh the box, and opted to go and fetch another one himself. Unfortunately for him, the weight of the box he brought was 5,1kg. He was now dumbfound because he went himself to take a random box which turned out to be less. A lady that is his colleague then came to intervene, asking him to calm down and apologize, he refused. A White guy that said he was the supervisor then came as there was not commotion where we were with other customers watching the drama. I explained to him and he was very professional in how he dealt with me. He apologized with the guy still talking in the background I told him that the guy is not apologetic. When he told him to apologize, he didn't. I even had to do something unconventional to show the guy my bank balance telling him that I would never still 2 or 3 tomatoes! The supervisor then said he will deal with the guy, as he was still talking **** to me. I have been a customer of Evergreens for all the 15 years I've been in Pretoria and have never ever come across such treatment accused by a packing guy of trying to ***** tomatoes. I am really offended by the treatment and having read other people's comments here it seems I'm not the only one who has gone through this. That tall Black guy Willie really needs to be disciplined and hence I saw it important that I escalate this. I hope he will be disciplined for what he did in order to save other customers in future.
1 reviews | Active since Jan 2020
Today, 01 July 2025 at around 16:45 I walked into the Evergreens store at Pretoria West to get myself some fruits and veggies. I started with the box of tomatoes that are currently going for R89,95. Because tomatoes are not of the same condition, with some having bruises while others would have some black markings on the skin, ordinarily people pick and swap tomatoes in between boxes. I also did the same thing today because I prefer tomatoes with intact skin as I eat the tomatoes whole because there is more Lycopene on the skin than the pulp. So as I was picking and exchanging those with black markings for those that are in good condition a guy called Willie was standing behind some palletes looking at me. As soon as I finished and pushed off the trolley, he rushed for me asking me if I think the box is 6kg. Without any argument I asked him to go check it as I followed him to the scale. The weight turned out to be 7,3kg. He then started raising his voice saying "There is no way you are going to leave here with this box." This was as if he was talking to someone who was *****ing, yet all I did was to exchange some tomatoes one-for-one in between boxes. I then asked him how are the inconsistencies in the packaging be treated as my problem, as he was now shouting at me. He even said I must go and get another box so that we can see that boxes are 6kg. I did exactly that because I wanted to prove the inconsistencies. When I came back to the scale he now refused to weigh the box, and opted to go and fetch another one himself. Unfortunately for him, the weight of the box he brought was 5,1kg. He was now dumbfound because he went himself to take a random box which turned out to be less. A lady that is his colleague then came to intervene, asking him to calm down and apologize, he refused. A White guy that said he was the supervisor then came as there was not commotion where we were with other customers watching the drama. I explained to him and he was very professional in how he dealt with me. He apologized with the guy still talking in the background I told him that the guy is not apologetic. When he told him to apologize, he didn't. I even had to do something unconventional to show the guy my bank balance telling him that I would never still 2 or 3 tomatoes! The supervisor then said he will deal with the guy, as he was still talking **** to me. I have been a customer of Evergreens for all the 15 years I've been in Pretoria and have never ever come across such treatment accused by a packing guy of trying to ***** tomatoes. I am really offended by the treatment and having read other people's comments here it seems I'm not the only one who has gone through this. That tall Black guy Willie really needs to be disciplined and hence I saw it important that I escalate this. I hope he will be disciplined for what he did in order to save other customers in future.
1 reviews | Active since Jan 2020
Very unpleasant shopping, I was accused of *****ing in a shop, while I was shopping with my kids.. I'm definitely suing the shop for defamation of character because these incidents really embarrassed me.
1 reviews | Active since Jan 2020
Very unpleasant shopping, I was accused of *****ing in a shop, while I was shopping with my kids.. I'm definitely suing the shop for defamation of character because these incidents really embarrassed me.
1 reviews | Active since Jan 2020
I am writing to express my deep frustration with the treatment I received during my recent visit to the Evergreens store in Kempton Park. On my visit, I withdrew R2000 in R200 notes for my shopping. At the register, instead of a straightforward transaction, the clerk checked the notes and called in two managers without addressing me. One manager, with his back to me, dismissively stated, โNo, the note is no good; donโt accept it.โ This left me feeling bewildered and disrespected. When I inquired about the issue, the clerk explained that one note allegedly had dye ink. I could see nothing wrong, but I comp**** and exchanged it, while also asking her to check my other notes, which thankfully were deemed acceptable. However, her laughter when I explained the origin of the notes made me feel belittled and treated like a ********. Such conduct is unacceptable and contrary to a customer-centric service ethos. This experience has tarnished my view of Evergreens, and I am now reconsidering my future patronage. I can choose to shop where I am treated with respect. I managed to restrain myself from causing a scene, but I urge you to take this complaint seriously to prevent further incidents of this nature.
1 reviews | Active since Jan 2020
I am writing to express my deep frustration with the treatment I received during my recent visit to the Evergreens store in Kempton Park. On my visit, I withdrew R2000 in R200 notes for my shopping. At the register, instead of a straightforward transaction, the clerk checked the notes and called in two managers without addressing me. One manager, with his back to me, dismissively stated, โNo, the note is no good; donโt accept it.โ This left me feeling bewildered and disrespected. When I inquired about the issue, the clerk explained that one note allegedly had dye ink. I could see nothing wrong, but I comp**** and exchanged it, while also asking her to check my other notes, which thankfully were deemed acceptable. However, her laughter when I explained the origin of the notes made me feel belittled and treated like a ********. Such conduct is unacceptable and contrary to a customer-centric service ethos. This experience has tarnished my view of Evergreens, and I am now reconsidering my future patronage. I can choose to shop where I am treated with respect. I managed to restrain myself from causing a scene, but I urge you to take this complaint seriously to prevent further incidents of this nature.
1 reviews | Active since Jan 2020
Good day, I bought cucumbers at R19.00 nicely wrapped they were 3. To my surprise all are rotten. Why so cruel selling us rotten things herewith is a photo of those rot cucumbers I paid for. Sadly, they read my note.
1 reviews | Active since Jan 2020
Good day, I bought cucumbers at R19.00 nicely wrapped they were 3. To my surprise all are rotten. Why so cruel selling us rotten things herewith is a photo of those rot cucumbers I paid for. Sadly, they read my note.
1 reviews | Active since Jan 2020
What a fresh market store๐,I love this store because they sell cheap and affordable fruits, vegetables and meats e.t.c. Your store is very clean and ur staff is well trained and kind to clients .I wish your market grow big and they become national., especial in this tough times where our economy is bad and lot of people are struggling to buy food. I pray God bless u to continue doing the amazing job by selling cheap veges and fruits, and GROW BIG .I would love to see your FRESH MARKET all over South Africa. BIG UP TO EVERGREEN the FRESH MARKET ๐๐๐.
1 reviews | Active since Jan 2020
What a fresh market store๐,I love this store because they sell cheap and affordable fruits, vegetables and meats e.t.c. Your store is very clean and ur staff is well trained and kind to clients .I wish your market grow big and they become national., especial in this tough times where our economy is bad and lot of people are struggling to buy food. I pray God bless u to continue doing the amazing job by selling cheap veges and fruits, and GROW BIG .I would love to see your FRESH MARKET all over South Africa. BIG UP TO EVERGREEN the FRESH MARKET ๐๐๐.
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