Evolution group "insu-nonsense

This is the worst insurance company ever. they have no sense of urgency whatsoever. I firstly dealt with Rina, who has promised that my funds will be released in 6 weeks. she then fell sick, a lady by the name of Natasha told me they cant do Rina's work and as soon as she is back she will assist me. On the 7th week I followed up and a lady by the name of Michelle told me that there's only 3 of them in the office and they have so much work to do. they will look at my claim only next week ( 8th week), and she cant promise that it will be paid during that week as they have migrated to a new system and they are only trying to help by doing Rina's job. so in other words, it is not her job to assist me.

what a load of nonsense.