Exclusive Auto bad service delivery!

Bought my 2023 Ford Ranger xlt 4x4 from them in Feb 2025, freshly serviced although I could have serviced it with Ford where I lived. They assured me the cars breaks everything has been done. Drove the Car for a week and everytime I break it sounds like someone is ramming into me and it got worse so I let JP the sales person know who sold the car to me, and said Pretoria is to far Can I take it to a place where I stay , he said yes as long as it is RMI approved. They checked and they said it was very cheap threading or something they put on the breaks when they did them, they fixed it at a cost of R1800 Jp was happy with the invoice and said they will pay it to the garage directly, I thought it was taken care of but the garage phoned me in April asking me to communicate with Exclusive Auto because payment was not made, I did that and again JP said it must be a mistake because its already handed in for payment at HR , again the same story in May and June!

And now end of June the sent an email saying they will not be paying!!!

This was not communicated to us from day one! I feel humiliated, All the whatsapp conversation between JP and us was that everything is fine and it will be paid!

The sale was done and so was their after care!!!!