ZP
zandri P
Active since Apr 2021
7
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0
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Reviews
7 reviews10 months ago
Exclusive Auto bad service delivery!
Bought my 2023 Ford Ranger xlt 4x4 from them in Feb 2025, freshly serviced although I could have serviced it with Ford where I lived. They assured me the cars breaks everything has been done. Drove the Car for a week and everytime I break it sounds like someone is ramming into me and it got worse so I let JP the sales person know who sold the car to me, and said Pretoria is to far Can I take it to a place where I stay , he said yes as long as it is RMI approved. They checked and they said it was very cheap threading or something they put on the breaks when they did them, they fixed it at a cost of R1800 Jp was happy with the invoice and said they will pay it to the garage directly, I thought it was taken care of but the garage phoned me in April asking me to communicate with Exclusive Auto because payment was not made, I did that and again JP said it must be a mistake because its already handed in for payment at HR , again the same story in May and June! And now end of June the sent an email saying they will not be paying!!! This was not communicated to us from day one! I feel humiliated, All the whatsapp conversation between JP and us was that everything is fine and it will be paid! The sale was done and so was their after care!!!!
53 replies
15 months ago
Still waiting for my Rugs from 22 November 2024!!!!
Order No :360584 I ordered indoor rugs that went ons sal on the 22nd of Nov 2024, I told my family and they also purchased the sam rugs and colour , take note I placed my order first and my sister 2 days after me, so she received her rug and when I later started to enquire about my deliver they said they dont have stock , but on the website they still had stock on both the rugs but next the the price went back to normal! Then they said they will wait for stock and I should have them in 2-3 weeks so I waited because the rugs are good quality and good price!!! They still have stock online to this day, they just keep my hanging and now want to pay back my money? This is unfair and unacceptable ( I ordered and paid before everyone else) my sister stays in my street and the response was the nearest leroy has no stock but she received hers!!! There was n mistake made with my order and now they would not help me!!!! I have all the mails with the lady who was not helpful at all! I praised Leroy and recommend to all my Family, so when my Mom and sister bought the same rugs I was in disbelief that this had happen to me!!! Also still waiting for my refund but I would rather have the rugs paid for!!!! I even took another colour rug because the one I wanted was out of stock on the website!!! Of they did not have stock they would have let me know on the app right away and nobody in my family would have received them!!!! They were near the ending of specials and just decided not to help me!! The lady said in Dec I will receive my rugs I have to be patient which I was, wonder if this happened to them if they would have been patient and accepted this!!!! She said she even escalated the matter to no avail!!!!! I am so disappointed in their customer service!!!
106 replies
24 months ago
Beach Trolley gone wrong!!!! Wrong product still on original packaging!!!!
Very unhappy with the service and product received from them! Ordered the Trolley received it but it is much smaller than description on pic and under the product!!!! When I wanted to return they declined because I opened the box ( how am I going to know if its the right product because there are no pamphlets inside or size on the box) and that why They declined return because i opened the one size of the box!!! While busy resolving this matter no reply for days and they sent it back without resolution! Very upset!!! I measured it and ths length is 70cm but it says something different on product descriptions and pictures are not the sam also wheels not the same so its FALSE ADVERTI*****T!!!! I have not used it and it is still in plastics !!!! And in original box and packaging! I have mailed again without reply!!!!
0 replies
35 months ago
Standard bank villiage square randfontein
Standard bank Villiage Square is the worst bank Ive ever been at. All workers is at the back. The tellers are closed ans people lining up no one to help .. customer service only 2 cubicals are working. Also no one to help at the front. Dont know whats happening !!!!!! It was very very bad waited over 3 hours for a new card.....
106 replies
37 months ago
Gate motor claim
532860837 claim number. Our gate motor was damaged by lightning last week, so I sent through the claim with all documents and photos of motor. The next day we got broken into. It has now been a week!!! The quote from the company we got was for a new motor to be installed because it could not be repaired. Heard back now that are only able to pay less than 50% of the amount and I can not buy a second hand gate motor for R4200 and they say its all that their policy can pay out!!! This is unacceptable and very poor on their side!! We almost pay R1000 pm on our building insurance and this what we are left with!!!! Everytime we have a claim we end up like this!!!!! After our ordeal with the break in that we didnt even claim for we get this kind service we fixed all the locks ourselfs. Today we installed the new motor because we are afraid !!!!
159 replies
44 months ago
NO HELP from Homechoice and Norman Bissitt Accociates
I DO NOT GET ANY FEEDBACK FROM HOMECHOICE OR NORMAN AND BISSETTE REGARDING MY ACCOUNT THAT I HAVE SETTLED. HOMECHOICE LEGAL DOES NOT ANSWER PHONED AT ALL!!!! WHAT FO I DO ,I NEED HELP TO GET THIS RIGHT AND OFF MY NAME!!!!!!!!!!!
402 replies
61 months ago
poor service delivery
I cannot even give them 1 star because they have failed us dismally. THEY JUST IGORE YOUR COMPLAINTS AND CLAIMS AND DOES NOT EVEN HAVE THE DECENCY TO REPLY TO E-MAILS. PHONES ARE ALWAYS ENGAGED. i HAVE CONTACTED THE FOLLOWING PERSON who promissed a reply and now 3 weeks later I have still not heard a word from them- Extremely poor service and these are the eople giving Standarbank a BAD name. Samantha Ramisur Complaints Specialist: Insurance Tel +27 (0)10 249 8169 / E-mail: samantha.ramisur@standardbank.co.za / For escalations, please contact: Team Leader: Martha Motsamai / +27 (0)10 249 8161 / Martha.Motsamai@standardbank.co.za
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)