No delivery of belongings after paying the full amount

Title: Paid in Full – No Delivery Confirmation and No Response from Excuss Logistics

Complaint:

I am extremely disappointed with the service received from Excuss Logistics.

I was informed that my delivery would take place on Wednesday and that I would receive the contact details of the delivery team. Based on this confirmation, I planned my work travel arrangements accordingly.

Despite multiple follow-up messages and calls to Rodney, I have not received any confirmation, updated delivery schedule, or feedback. My calls are not being returned, and my messages are being ignored.

I have paid the quoted amount in full, yet I am being left without clarity on when my delivery will take place. This lack of communication is unacceptable, especially after full payment has been made.

As a customer, I expect: • Clear communication • Confirmed delivery timelines • Responsiveness to calls and messages • Professional service

I am still waiting for honest feedback regarding the status of my delivery. If this matter is not resolved urgently, I will escalate it further.

I hope Excuss Logistics addresses this matter promptly.