1 reviews | Active since Member
I left my car in the care of Cape Executive Parking and left my key with the person on duty on Wednesday,12 September and picked it up on Saturday around 17:20PM .
Upon my return I found my car dirty and called the person on duty to show him the dirt on the outside of the car and the shoes that was put on the back seat of the car. On top of that I found that my cubby hole has been fitted with a new lock and my car keys cannot open the lock. I called and was given the details of the Operations Manager as well as an email address which I emailed to explained my complaint. The first reaction was him laughing saying that he is the only person who can changed locks and he don't belief his staff did it- than I was given an excuse that they outsource the services of cleaning of the car and their bakkie is in for a service he would come out the next day to have a look at the lock. The day he was suppose to come out he called me telling me he spoke to his guys who told him the cubby hole was locked - which does not make sense as my keys do not work on the lock fitted.
He was very unhelpful and clearly trying to shift the blame - no customer service at all.
I will never use this company ever again!!!!!!
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