Unfair Commission Double Deduction and Unprofessional Leadership – eXp Realty South Africa

I am a former agent with eXp Realty South Africa involved in a commission dispute.The lodged mandate invoiced R48,300 gross incl VAT. A R20,770.36 shortfall was advanced personally to facilitate transfer, with buyer repayment commitment via recorded voice note.

Despite the recon listing the shortfall as a separate line item and surplus disbursed, eXp South Africa deducted the shortfall from my commission share (double deduction).I have requested exp for the official trust account statement from Mangera Attorneys on letterhead multiple times, have been met with delays and only internal typed breakdowns.

Leadership communication has been unprofessional, including an email calling my legitimate PPRA complaint 'stupid' and an 'outburst' while discouraging reporting. [I have the email if needed]. I caution agents about potential lack of financial transparency in disputes.PPRA complaint active