Active since Dec 2016
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9 reviews3 months ago
Unfair Commission Double Deduction and Unprofessional Leadership – eXp Realty South Africa
I am a former agent with eXp Realty South Africa involved in a commission dispute.The lodged mandate invoiced R48,300 gross incl VAT. A R20,770.36 shortfall was advanced personally to facilitate transfer, with buyer repayment commitment via recorded voice note. Despite the recon listing the shortfall as a separate line item and surplus disbursed, eXp South Africa deducted the shortfall from my commission share (double deduction).I have requested exp for the official trust account statement from Mangera Attorneys on letterhead multiple times, have been met with delays and only internal typed breakdowns. Leadership communication has been unprofessional, including an email calling my legitimate PPRA complaint 'stupid' and an 'outburst' while discouraging reporting. [I have the email if needed]. I caution agents about potential lack of financial transparency in disputes.PPRA complaint active
0 replies
13 months ago
POOR CUSTOMER SERVICE!!!
Dear Hyundai Customer Service Team, I am writing to express my extreme dissatisfaction with the service my father has received regarding his vehicle, a Hyundai Accent 1.6, which was purchased from Hyundai The Glen. The vehicle experienced an engine failure on December 27, 2024, and was taken to the dealership on January 24, 2025. To provide some context, the vehicle was initially taken in for a standard service at the dealership, where a spark plug fragment fell into the cylinder head during the service. The necessary repairs were done at the dealership's cost, and the vehicle was returned to my father. However, shortly after, the vehicle broke down on the highway. My father has been experiencing significant hardship due to the lack of transportation, and the absence of a courtesy vehicle has further exacerbated the situation. Despite numerous emails and phone calls from both my father and the dealership, providing all necessary documentation, we have received very little feedback regarding the status of the claim from Budget Insurance. The issues we are facing include: - Lack of communication and assistance from Budget Insurance - Delayed claim processing (over 3 months) - No courtesy vehicle provided - Significant hardship for my father due to lack of transportation As my father is 76 years old and relies heavily on his vehicle, it is unacceptable that he has been left without transportation for an extended period. We urge you to expedite the processing of this claim and provide a clear timeline for resolution. We also expect a courtesy vehicle to be provided to my father until the matter is resolved. Please find the details of the vehicle and the claim below: - Vehicle Make: Hyundai Accent 1.6 - Vehicle Registration Number: [Insert registration number] - Claim Number: [Insert claim number] We request that you take immediate action to address this situation and provide a satisfactory response to this complaint. My father's vehicle is still under warranty, and it is your responsibility to ensure that he receives the necessary support and service. We look forward to hearing from you soon. Sincerely, Willem
0 replies
13 months ago
Debt remains the same!!!
My husband has been paying for 7 months DMC made an offer that they'll clear his debt if he pays R1000 a month. Form August to January they even took an extra month. And debt remains the same.
0 replies
14 months ago
Urgent Complaint - Delayed Claim Processing and Lack of Communication
Budget Insurance, I am writing to express my extreme dissatisfaction with the service I have received regarding my father's claim. My father, experienced an engine failure in his vehicle on December 27, 2024. The vehicle was p taken to Hyundai The Glen on January 24, 2025. Since then, we have been met with a frustrating lack of communication and assistance from Budget Insurance. Despite numerous emails and phone calls from both my father and the dealership, providing all necessary documentation, we have received very little feedback regarding the status of the claim. This delay is causing significant hardship for my father, who is 76 years old and without any transportation. The lack of a courtesy vehicle has further compounded the situation. To provide some context, the vehicle was initially taken in for a standard service at the dealership. Unfortunately, a spark plug fell into the engine during the service, and the dealership worked on the engine, effectively making it "like new." However, shortly after, the vehicle broke down on the highway. Why should my dad suffer, it is not his fault that this happened and also not fair for my dad to wait 3 months for something to happen! We urge you to expedite the processing of this claim and provide a clear timeline for resolution. We expect a prompt and satisfactory response to this complaint.
333 replies
41 months ago
Rude manager and bad service
I paid R2800 for 2 massages as there was loadshedding and we could not do the hydro spa because there were a group of ladies for heck knows how long then loadshedding happened and the spa wanted us to go in and just use the pool as is without bubbles or steam room. The manager was extremely rude and only gave us R80 discount. My fiancé and I enjoyed the massage done by Pretty and Sindy and the food was great and the bar lady was very friendly..but to pay almost 3k for a massage and food that is insane. If we could of gotten the full experience I would have said fine but we didn't and I'm pretty sure they blocked my phone number as it just rings and rings and rings. So if I could give zero out of 5 I would have.
0 replies
41 months ago
Want to Cancel ASAP
My fiancé joined Elixi health. Was made to belive that its a medical aid. Only to find out its medical insurance. He tried to cancel but the number provided doesn't seem to thiers as it takes him to verious diffirent departments. Been trying to call the whole day but apparently they've got Training very disappointing as we've got no idea as to how to cancel the membership
132 replies
60 months ago
Outdated like the Dinosaurs
I am horrified by the terrible service I received from The Virtual Agent, their data is very old I wouldn't recommend them to anyone. The only good thing that I can say about them is a lady called Bridgette she tried to help but the program is just way to outdated. They also refused to give me my money back!
0 replies
104 months ago
Frustration with bad service
It has been 3 weeks now where I booked my Samsung phone in for repairs. Like I drive to the store to collect my phone, because they phoned me to tell me it is fixed. Then I luckily tested the phone to discover it doesn't work, I drove all the way from South of Johannesburg to Rivonia. It is nonsense, plus they told me they will get a new phone for me or replacement. Today I phoned the manager just for him to say it isn't possible as Samsung itself says my phone has dents which I haven't seen by the way...it is just bad service!!!!!!!!!!!!!!!!!!!!!!!!!
0 replies
114 months ago
Cancellation due to poor service
<p> </p> <p>Due to poor services from Quality Vacation Club I cancelled membership in February 2014 already. They refuse to accept it. This year I dealt with their review department . Still not accepted by them allthough I pointed out that we are pernsioners now, 68 years old myself. We can not afford it anymore. They refuse to accept it allthough we've given them proof of banking details, overdraft of our bank accounts on monthly basis. To them we owe R 24 000 in arrears monthly fees. Please help us get rid of them.</p>
56 replies
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