WS
Woodlands Spa
Unclaimed Business
WS
Woodlands Spa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
10 Dec 2022, 09:06
Rude manager and bad service
I paid R2800 for 2 massages as there was loadshedding and we could not do the hydro spa because there were a group of ladies for heck knows how long then loadshedding happened and the spa wanted us to go in and just use the pool as is without bubbles or steam room. The manager was extremely rude and only gave us R80 discount. My fiancé and I enjoyed the massage done by Pretty and Sindy and the food was great and the bar lady was very friendly..but to pay almost 3k for a massage and food that is insane. If we could of gotten the full experience I would have said fine but we didn't and I'm pretty sure they blocked my phone number as it just rings and rings and rings. So if I could give zero out of 5 I would have.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
10 Dec 2022, 09:06
Rude manager and bad service
I paid R2800 for 2 massages as there was loadshedding and we could not do the hydro spa because there were a group of ladies for heck knows how long then loadshedding happened and the spa wanted us to go in and just use the pool as is without bubbles or steam room. The manager was extremely rude and only gave us R80 discount. My fiancé and I enjoyed the massage done by Pretty and Sindy and the food was great and the bar lady was very friendly..but to pay almost 3k for a massage and food that is insane. If we could of gotten the full experience I would have said fine but we didn't and I'm pretty sure they blocked my phone number as it just rings and rings and rings. So if I could give zero out of 5 I would have.
0
Replies (0)SR
Sunshine R
1 reviews | Active since Jan 2020
4 Dec 2022, 15:44
Bad spa experience
Arrived at the spa on time, however treatments were delayed. I kept on asking when is our next treatment. Once, we did our first treatment, everything was rushed. The spa didn't give Zen and relaxed vibes. Our Hydro session was supposed to be 30 minutes but was cut to 20 minutes. It was not really a great experience and they were not playing spa type of music. I had put in a request for champagne and desert, but they forgot. Had to ask countless times. However the food was delicious. Big up to the chef
Helpful (0)
|Replies (0)SR
Sunshine R
1 reviews | Active since Jan 2020
4 Dec 2022, 15:44
Bad spa experience
Arrived at the spa on time, however treatments were delayed. I kept on asking when is our next treatment. Once, we did our first treatment, everything was rushed. The spa didn't give Zen and relaxed vibes. Our Hydro session was supposed to be 30 minutes but was cut to 20 minutes. It was not really a great experience and they were not playing spa type of music. I had put in a request for champagne and desert, but they forgot. Had to ask countless times. However the food was delicious. Big up to the chef
0
Replies (0)FA
SM
Shadi M
1 reviews | Active since Jan 2020
20 Nov 2019, 08:23
An amazing day at Woodlands!
I visited this spa recently and would like to thank them for the beautiful experience. The best thing about Woodlands Spa is the people. The security guy gives you a warm welcome when you enter through the gates. My the******, Rebecca, was the best thing that ever happened to my body..lol. Caro at reception, thank you for the lovely service, you are a star.
Helpful (0)
|Replies (0)SM
Shadi M
1 reviews | Active since Jan 2020
20 Nov 2019, 08:23
An amazing day at Woodlands!
I visited this spa recently and would like to thank them for the beautiful experience. The best thing about Woodlands Spa is the people. The security guy gives you a warm welcome when you enter through the gates. My the******, Rebecca, was the best thing that ever happened to my body..lol. Caro at reception, thank you for the lovely service, you are a star.
0
Replies (0)A
TD
Tania D
1 reviews | Active since Jan 2020
22 Dec 2015, 13:15
WOODLANDS DAY SPA TREATMENT ENDED IN DISASTER
Upon arrival at Woodlands Day Spa, we were told to put handbags and clothing into our own private lockers which could be locked and keys taken with us while being treated. When we eventually got back to the lockers, my friends clothing were not in it!! The key was with her at all times and we witnessed that she locked the locker when we left for our treatments. We searched everywhere but soon realized that her clothing, handbag, shoes and accessories were taken from that locker and either stolen or moved.<br> <br> This was reported immediately and the frantic search began. Two of the staff members assisted and a random key was used to unlock some of the lockers. This key did not work on all lockers, but definitely unlocked some of the lockers there. Why are we issued with keys then if one key is used for more than one locker?<br> <br> Anyway, after about an hour we found all of my friend's belongings in a completely different locker. Who the hell moved it? <br> <br> We paid IN FULL and left with an apology. We just feel that a day that was supposed to be relaxing and enjoyable should not have ended like it did. A cup of coffee with a proper apology would have made the world of difference!!!!
Helpful (0)
|Replies (0)TD
Tania D
1 reviews | Active since Jan 2020
22 Dec 2015, 13:15
WOODLANDS DAY SPA TREATMENT ENDED IN DISASTER
Upon arrival at Woodlands Day Spa, we were told to put handbags and clothing into our own private lockers which could be locked and keys taken with us while being treated. When we eventually got back to the lockers, my friends clothing were not in it!! The key was with her at all times and we witnessed that she locked the locker when we left for our treatments. We searched everywhere but soon realized that her clothing, handbag, shoes and accessories were taken from that locker and either stolen or moved.<br> <br> This was reported immediately and the frantic search began. Two of the staff members assisted and a random key was used to unlock some of the lockers. This key did not work on all lockers, but definitely unlocked some of the lockers there. Why are we issued with keys then if one key is used for more than one locker?<br> <br> Anyway, after about an hour we found all of my friend's belongings in a completely different locker. Who the hell moved it? <br> <br> We paid IN FULL and left with an apology. We just feel that a day that was supposed to be relaxing and enjoyable should not have ended like it did. A cup of coffee with a proper apology would have made the world of difference!!!!
0
Replies (0)